Question.AI

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Question.AI's key feedback

Excessive Ads

A significant number of users, approximately 40%, are frustrated by the frequency of ads, which disrupts the app's usability and flow. Many users report encountering ads every time they perform an action, making the app nearly unusable without a subscription.

The app is helpful, but the constant ads make it frustrating to use.

Incorrect Answers

Around 15% of users experience issues with the app providing incorrect answers, which undermines its reliability as a study tool. This problem is particularly concerning for users relying on the app for homework and test preparation.

The app often gives wrong answers, making it unreliable for homework help.

Subscription Overcharge

A small percentage of users, estimated at 5%, have reported being overcharged for their subscriptions, which causes dissatisfaction and distrust in the app's billing practices.

I was charged more than the advertised subscription price, which is disappointing.

Limited Free Usage

Approximately 10% of users are dissatisfied with the limited number of free questions available, feeling pressured to pay for a subscription to fully utilize the app's features.

The app is great, but the limit on free questions makes it hard to use without paying.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Wolfram Alpha

Wolfram Alpha is highly praised for its comprehensive and detailed solutions, especially in complex mathematical problems. Users appreciate its step-by-step explanations and the vast amount of information it provides, making it an indispensable tool for students and professionals alike. However, some users have noted issues with the app's interface and occasional bugs.

#2 RUNNER UP

Photomath

Photomath is well-regarded for its ability to solve math problems quickly and provide step-by-step solutions, which many users find helpful for learning. It is particularly popular among students for its ease of use and effectiveness in explaining complex problems. However, some users are frustrated by the paywall for certain features and the app's inability to solve all types of math problems.

#3 Straggler

Question.AI

Question.AI-Math Calculator receives mixed feedback, with users appreciating its helpfulness in solving math problems and improving grades. However, many users are frustrated by the excessive number of ads and the limitations on daily usage without a subscription. Some users also report occasional inaccuracies in the answers provided.

Nuggets

Major Highlights of the Week

Ad Overload

Frequent ads disrupt user experience, appearing every time the app is reopened or a question is asked, leading to frustration and decreased usability. This excessive ad frequency makes the app feel unusable without a subscription.

Every time I take a photo, an ad pops up, making it very annoying.

Incorrect Answers

The app frequently provides incorrect answers, undermining its reliability as a study tool. Users report that despite clear input, the app fails to deliver accurate solutions.

The app gave me wrong answers, making it unreliable for homework.

Subscription Pricing Discrepancy

There is a significant discrepancy between the advertised subscription price and the actual amount charged, leading to user dissatisfaction and trust issues. This inconsistency in billing practices needs urgent attention to maintain user trust.

I was charged $33.82 instead of the advertised $11.99 for the subscription.

Limited Free Usage

The app restricts users to a limited number of free questions per day, which is perceived as insufficient for effective study sessions. This limitation pushes users towards paid subscriptions, which may not be affordable for all.

You can only use it 40 times a day, which is too limiting without paying.

Ad Disruption During Tasks

Ads interrupt users during critical tasks like taking screenshots or switching between apps, causing significant disruption. This interruption affects the app's usability and user satisfaction.

Ads appear every time I swipe out and back into the app, which is annoying.

Unskippable Ads

Unskippable ads force users to wait unnecessarily, hindering quick access to information and reducing overall app efficiency. This issue is particularly problematic for users needing fast solutions.

Too many unskippable ads make it hard to get things done quickly.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Ad Overload

Incorrect Answers

The app frequently provides incorrect answers, undermining its reliability as a study tool. Users report that despite clear input, the app fails to deliver accurate solutions.

Subscription Pricing Discrepancy

Limited Free Usage

Ad Disruption During Tasks

Ads interrupt users during critical tasks like taking screenshots or switching between apps, causing significant disruption. This interruption affects the app's usability and user satisfaction.

Unskippable Ads

Unskippable ads force users to wait unnecessarily, hindering quick access to information and reducing overall app efficiency. This issue is particularly problematic for users needing fast solutions.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for studying and provides accurate answers most of the time, but the frequency of ads is frustrating and disrupts the user experience.

Nvidiia

Week of April 9th, 2025

I've been using this app for months and it generally provides correct answers, but I was overcharged for my subscription, which is disappointing.

bjacobs829

Week of April 9th, 2025

This app is incredibly helpful for homework, but the constant ads make it almost unusable without a subscription.

Glizzyguzzler123

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for studying and provides accurate answers most of the time, but the frequency of ads is frustrating and disrupts the user experience.

Candice Wu

App Store

I've been using this app for months and it generally provides correct answers, but I was overcharged for my subscription, which is disappointing.

Kelly Williams

Google Play

This app is incredibly helpful for homework, but the constant ads make it almost unusable without a subscription.

Koray Okumus

Google Play

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User Experience Report

Question.AI

Top Insights This Week

Excessive Ads

Incorrect Answers

Subscription Overcharge

Limited Free Usage

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts