PRODUCT

Use feedback to inform your product roadmap

Anecdote uses AI to turn customer feedback into actionable insights, enabling you to boost satisfaction, build loyalty, and grow revenue by focusing on what truly matters. It drives product improvements by filtering relevant feedback and solving real customer pain points.

Product designer working

Highlight feedback for your product roadmap

Quantify and fix bugs and user-experience issues

Repond to issues faster, make customers happier

Trusted by companies that put customers first

What our customers say

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

Go from analysis to action-ready insights, fast.