COMPANY-WIDE

Loop your whole company into your customers voices

Anecdote for your company brings all customer feedback—across every department—into one platform, making it easy to align your entire team around real insights. Whether it’s product, marketing, support, or leadership, everyone can tap into AI-driven data to make smarter decisions and reduce costs.

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Be the first to make every team use feedback in decisions

Bring up relevant feedback in town-hall meetings

Build cross team urgency to fix problems

Trusted by companies that put customers first

What our customers say

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.

Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.

We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

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Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

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Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

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Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

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Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

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Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

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Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

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Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

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Go from analysis to action-ready insights, fast.