Features
Voice of Customer Analytics
New
Collect
Surveys
Send surveys and instantly prioritize your results with AI
Understand
AI Tagging & Prioritization
Instant automation of your feedback analysis
Monitor
Competitor Analysis
Benchmark against public competitor feedback
Action
AI Reports
Visualize your feedback in charts and AI summaries
Monitor
Feedback Alerts
Get notified when feedback comes in
Understand
Feedback Search
Search through all your feedback fast
Use-cases
Easily action prioritized insights from your feedback
Stay on top of anomalous increases in feedback activity
Scrape every feedback source for mentions of bugs
Connect and analyze 125+ feedback sources
Build a backlog and send to a project management tool
Teams
Teams
Customer experience
Product
Company-wide
Voice of the customer
C-suite
Templates
Benchmarking against your competitor's feedback
Building feedback dashboards to better inform company decisions
Resources
Discover
+125 integrations
Integrations
Connect to feedback sources for complete product oversight.
Slack Integration
Get daily bug reports and insights straight to your Slack.
Blog
Expert guides to help you maximize customer feedback.
Careers
We’re building an AI-powered platform to transform how enterprises use AI for more human support.
Customers
Customer Success Stories
Minoan uses Anecdote so their CX team can spot issues fast and prioritize the right customer feedback.
Grubhub uses us to inform their product roadmap with feedback insights, looping 100+ staff into weekly emails.
Bank Al-Etihad uses Anecdote to catch issues early and boost CSAT by 4%.
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Features
PRIMARY
AI Surveys
AI Tagging & Prioritization
Competitor Analysis
Insights Dashboard
Feedback Alerts
Feedback Search
ADDITIONAL
Easily action AI-generated insights
Stay on top of anomalous increases in feedback activity
Scrape every feedback source for mentions of bugs
Connect to 125+ feedback sources
Build a backlog and send to a project management tool
Send your feedback into Slack in real-time
Solutions
TEAMS
Customer experience
Product
Company-wide
Voice of the customer
C-suite
USE CASES
Benchmarking against your competitor's feedback
Building feedback dashboards to better inform company decisions
Resources
DISCOVER
Integrations
Slack Integration
Blog
About us
Customer stories
Grubhub
Ruggable
Bank al-etihad
Pricing
Community
Events
Book demo
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Our events
August 20, 2025
AI Meets CX: London
Better Customer Service Starts with AI Agents
Past event
May 22, 2025
AI Meets CX: Reinventing Customer Service with Anecdote & friends
Past event
July 10, 2024
AI & The Art of Customer Understanding w/ Asana, Anecdote and Notion
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