Lightroom Photo & Video Editor

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Lightroom Photo & Video Editor

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Lightroom Photo & Video Editor's key feedback

1

Subscription Cost

A significant number of users express dissatisfaction with the app's subscription model, feeling that the cost is too high for the features offered. Approximately 15% of users mention this as a barrier to accessing the full range of editing tools. Example: 'I wish there were more editing options available without having to buy a subscription.'

I wish there were more editing options available without having to buy a subscription.

2

Limited Free Features

Some users are frustrated by the limited functionality available without a subscription, which restricts their ability to fully utilize the app's capabilities. This issue affects around 10% of users who feel constrained by the free version. Example: 'This app has very few choices you can use unless you pay a monthly or yearly fee.'

This app has very few choices you can use unless you pay a monthly or yearly fee.

3

Battery Usage

A few users have noted that the app consumes a lot of battery, causing their phones to overheat during use. This issue is mentioned by about 5% of users who find it inconvenient for mobile editing. Example: 'The app is great but makes your phone go super hot because it requires a lot of battery.'

The app is great but makes your phone go super hot because it requires a lot of battery.

4

Subscription Glitches

Some users experience issues with the app not recognizing their active subscription, leading to frustration as they are unable to access paid features. This problem affects approximately 3% of users. Example: 'It doesn’t work even though I have a subscription; it won’t edit my pictures and takes me to subscribe again.'

It doesn’t work even though I have a subscription; it won’t edit my pictures and takes me to subscribe again.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Lightroom Photo & Video Editor
Lightroom receives high praise for its comprehensive editing tools and user-friendly interface, with many users appreciating its AI features and ease of use. However, some users express dissatisfaction with the subscription model and wish for more free features.

#2 RUNNER UP

Snapseed
Snapseed is well-regarded for its powerful editing capabilities and ease of use, with users appreciating its free access to a wide range of tools. However, recent updates have caused frustration among users due to changes in file saving and accessibility issues.

#3 Straggler

VSCO
VSCO is praised for its high-quality filters and community-driven platform, but many users are frustrated with the increasing number of features locked behind a paywall. The app's stability issues and lack of customer support also contribute to mixed reviews.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Lightroom Photo & Video Editor
#1 Users Choice
Lightroom receives high praise for its comprehensive editing tools and user-friendly interface, with many users appreciating its AI features and ease of use. However, some users express dissatisfaction with the subscription model and wish for more free features.
Snapseed
#2 Runner-up
Snapseed is well-regarded for its powerful editing capabilities and ease of use, with users appreciating its free access to a wide range of tools. However, recent updates have caused frustration among users due to changes in file saving and accessibility issues.
VSCO
#3 Straggler
VSCO is praised for its high-quality filters and community-driven platform, but many users are frustrated with the increasing number of features locked behind a paywall. The app's stability issues and lack of customer support also contribute to mixed reviews.

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Nuggets

Major Highlights of the Week

Subscription Barrier
Users express frustration over the limited functionality available without a subscription, feeling that essential features should be more accessible. The lack of a free trial or lower-cost options exacerbates this issue, deterring potential long-term users.
I love this app but wish there were more editing options available without having to buy a subscription.
Battery Drain
The app's high battery consumption is a concern, as it causes devices to overheat during use. This issue affects user experience, especially during prolonged editing sessions.
The app is great but makes my phone go super hot because it requires a lot of battery.
AI Inconsistency
While AI features are appreciated, their inconsistent performance leads to mixed results, causing user dissatisfaction. Users expect more reliable AI-driven edits to enhance their experience.
The new AI features are hit and miss but when they hit, they are great.
Persistent Review Requests
Frequent prompts to leave reviews disrupt the editing workflow, leading to user annoyance. Users prefer to focus on editing rather than being repeatedly asked for feedback.
It's a great app, but I'm getting tired of them asking me to leave a review.
Subscription Confusion
Some users experience issues with subscription recognition, where the app fails to acknowledge active subscriptions, hindering access to features. This technical glitch frustrates users who have already paid.
Even though I have a subscription, it won't edit my pictures and takes me to subscribe again.
Price Sensitivity
The cost of the subscription is perceived as high, especially for users with limited budgets, impacting their willingness to commit. Users express a desire for more affordable pricing to enjoy the app's full capabilities.
Please let poor people like me enjoy this app without raising the price.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Barrier
Users express frustration over the limited functionality available without a subscription, feeling that essential features should be more accessible. The lack of a free trial or lower-cost options exacerbates this issue, deterring potential long-term users.
Battery Drain
The app's high battery consumption is a concern, as it causes devices to overheat during use. This issue affects user experience, especially during prolonged editing sessions.
AI Inconsistency
While AI features are appreciated, their inconsistent performance leads to mixed results, causing user dissatisfaction. Users expect more reliable AI-driven edits to enhance their experience.
Persistent Review Requests
Frequent prompts to leave reviews disrupt the editing workflow, leading to user annoyance. Users prefer to focus on editing rather than being repeatedly asked for feedback.
Subscription Confusion
Some users experience issues with subscription recognition, where the app fails to acknowledge active subscriptions, hindering access to features. This technical glitch frustrates users who have already paid.
Price Sensitivity
The cost of the subscription is perceived as high, especially for users with limited budgets, impacting their willingness to commit. Users express a desire for more affordable pricing to enjoy the app's full capabilities.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using Lightroom for several years now and love the ease of use, even as they make updates. You can figure it out without the need for classes. The results are very professional too!
MrsC72
Week of April 9th, 2025
Everything works just fine, but we need more ways to work with AI to make it easier to use the app on the phone.
Aggelos Bushi
Week of April 9th, 2025
This app has very few choices you can use unless you pay a monthly or yearly fee. I don’t want to have to pay for something just to lighten under the eyes on one photo.
BastosJ77
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I've been using Lightroom for several years now and love the ease of use, even as they make updates. You can figure it out without the need for classes. The results are very professional too!
Candice Wu
App Store
Everything works just fine, but we need more ways to work with AI to make it easier to use the app on the phone.
Kelly Williams
Google Play
This app has very few choices you can use unless you pay a monthly or yearly fee. I don’t want to have to pay for something just to lighten under the eyes on one photo.
Koray Okumus
Google Play

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