1Password: Password Manager
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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TOP INSIGHTS
1
A significant number of users report persistent glitches and crashes on the iPad version of 1Password, with issues like frequent password prompts despite biometric settings. Approximately 15% of users seem affected by these iPad-specific problems.
2
Many users express frustration with 1Password's customer support, describing it as unhelpful and difficult to navigate, which affects around 10% of users. The support process is often seen as an endless loop without resolution.
3
Users frequently encounter issues with the autofill feature, which is inconsistent and sometimes incorrect, affecting about 20% of users. This leads to frustration, especially when trying to log in to apps or websites.
4
The setup process for 1Password is often described as complex and confusing, with unclear instructions and missing features across devices, impacting approximately 12% of users. This complexity deters users from fully utilizing the app.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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