ChatOn AI - Chat Bot Assistant

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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ChatOn AI - Chat Bot Assistant

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
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All Insights

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TOP INSIGHTS

A weekly roundup of ChatOn AI - Chat Bot Assistant's key feedback

1

Subscription Confusion

Many users are frustrated with unexpected subscription charges and unclear subscription terms, affecting approximately 15% of users. This confusion leads to dissatisfaction and a sense of being misled.

I never signed up for a weekly subscription, yet I was charged without knowing which app was responsible.

2

Ad Intrusion

A significant number of users, around 10%, are upset about frequent ads despite having paid subscriptions, which disrupts their experience and makes the app less usable.

I paid for the app, yet ads pop up every minute, making it unusable.

3

Data Loss Issues

Approximately 8% of users report losing their work due to the app not saving chat history or content, leading to frustration and a lack of trust in the app's reliability.

I developed a lesson plan, but it disappeared, and I can't find it to continue working.

4

Feature Limitations

Around 12% of users are disappointed with the app's inability to perform basic tasks or provide accurate information, which contradicts the advertised capabilities.

The app couldn't rotate an image 45 degrees, despite claiming to handle such tasks.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Ask AI Chatbot
Ask AI Chatbot receives mixed reviews, with users praising its ability to provide quick and accurate responses, but some criticize its political bias and limited free usage. Many users appreciate its research capabilities and source links, while others find it frustrating due to subscription costs and perceived bias.

#2 RUNNER UP

AI Translation
AI Translation is highly praised for its accuracy and ease of use, with users finding it particularly helpful for communication in multilingual environments. However, some users report issues with certain languages and occasional translation errors, but overall, it is considered a reliable tool for language translation.

#3 Straggler

ChatOn AI - Chat Bot Assistant
ChatOn AI - Chat Bot Assistant receives mixed feedback, with users appreciating its wide range of features and helpfulness in writing tasks. However, many users express dissatisfaction with its subscription model, outdated information, and occasional inaccuracies, leading to frustration and disappointment.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Ask AI Chatbot
#1 Users Choice
Ask AI Chatbot receives mixed reviews, with users praising its ability to provide quick and accurate responses, but some criticize its political bias and limited free usage. Many users appreciate its research capabilities and source links, while others find it frustrating due to subscription costs and perceived bias.
AI Translation
#2 Runner-up
AI Translation is highly praised for its accuracy and ease of use, with users finding it particularly helpful for communication in multilingual environments. However, some users report issues with certain languages and occasional translation errors, but overall, it is considered a reliable tool for language translation.
ChatOn AI - Chat Bot Assistant
#3 Straggler
ChatOn AI - Chat Bot Assistant receives mixed feedback, with users appreciating its wide range of features and helpfulness in writing tasks. However, many users express dissatisfaction with its subscription model, outdated information, and occasional inaccuracies, leading to frustration and disappointment.

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Nuggets

Major Highlights of the Week

Photo Cropping Issue
Users are frustrated with the removal of the photo cropping feature, which has led to confusion and dissatisfaction with recent updates. This change has negatively impacted the user experience, making the app less enjoyable.
I can't crop my photos anymore, and the updates are confusing and frustrating.
Chat History Loss
The app lacks a chat archiving feature, causing users to lose their work if not saved externally. This results in significant user dissatisfaction, especially for those who rely on the app for extended tasks.
I lost hours of work because the chat history doesn't save, making the app unusable.
Subscription Confusion
Users are unexpectedly charged for subscriptions they did not intend to sign up for, leading to confusion and frustration. This issue highlights a need for clearer subscription management and communication.
I was charged for a subscription I didn't know I signed up for, and it took hours to figure out.
Ad Disruption
Despite paying for a subscription, users are still encountering frequent ads, which disrupts their experience and diminishes the perceived value of the premium service. This inconsistency in service delivery is a major pain point.
Inaccurate Information
The app provides incorrect or irrelevant information, even for well-known topics, which undermines its reliability and user trust. This issue is particularly problematic for users seeking accurate and timely information.
The app couldn't provide accurate information about a well-known public figure.
Limited Free Access
The app's functionality is severely limited without a subscription, which frustrates users who expect more from a free version. This limitation is perceived as a barrier to entry and reduces user satisfaction.
The app is not free at all; you can't do much without paying for a subscription.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Photo Cropping Issue
Users are frustrated with the removal of the photo cropping feature, which has led to confusion and dissatisfaction with recent updates. This change has negatively impacted the user experience, making the app less enjoyable.
Chat History Loss
The app lacks a chat archiving feature, causing users to lose their work if not saved externally. This results in significant user dissatisfaction, especially for those who rely on the app for extended tasks.
Subscription Confusion
Users are unexpectedly charged for subscriptions they did not intend to sign up for, leading to confusion and frustration. This issue highlights a need for clearer subscription management and communication.
Ad Disruption
Despite paying for a subscription, users are still encountering frequent ads, which disrupts their experience and diminishes the perceived value of the premium service. This inconsistency in service delivery is a major pain point.
Inaccurate Information
The app provides incorrect or irrelevant information, even for well-known topics, which undermines its reliability and user trust. This issue is particularly problematic for users seeking accurate and timely information.
Limited Free Access
The app's functionality is severely limited without a subscription, which frustrates users who expect more from a free version. This limitation is perceived as a barrier to entry and reduces user satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has two major issues: the chat text is too small to read comfortably, and there's no chat history saving feature, making it frustrating to use for extended periods.
Borgues
Week of April 9th, 2025
I love using this app for creating specialized dietary menus with shopping lists, it's incredibly helpful!
Michelle Camden
Week of April 9th, 2025
I paid for the premium version, yet I'm still seeing ads frequently, which disrupts the user experience. This needs to be addressed.
Pookiemeowmeow
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app has two major issues: the chat text is too small to read comfortably, and there's no chat history saving feature, making it frustrating to use for extended periods.
Candice Wu
App Store
I love using this app for creating specialized dietary menus with shopping lists, it's incredibly helpful!
Kelly Williams
Google Play
I paid for the premium version, yet I'm still seeing ads frequently, which disrupts the user experience. This needs to be addressed.
Koray Okumus
Google Play

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