Alight Mobile
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users face difficulties logging into the app, with issues such as not receiving verification codes or being logged out unexpectedly. Approximately 20% of users report these problems, which hinder their ability to access important features. Example: 'Never receive verification code messages, making it impossible to access my benefits.'
2
Users frequently report that the app is not user-friendly, with confusing navigation and difficulty finding necessary information. This affects around 25% of users, leading to frustration and inefficiency. Example: 'Navigating through the app is confusing, and simple tasks take far more effort than they should.'
3
Many users experience issues with uploading documents, such as low upload limits and unclear instructions, which affects about 15% of users. This problem complicates tasks like filing claims and accessing reimbursements. Example: 'Uploading documents is required yet they make it impossible with low upload limits.'
4
Some users report that the app provides incomplete or incorrect information, particularly regarding investment options and personal account details. This issue impacts approximately 10% of users, leading to mistrust and dissatisfaction. Example: 'The information on the investments is incomplete or incorrect, making it unreliable.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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