Users are frustrated with subscription management, particularly when lapses lead to loss of downloads and unexpected charges. Approximately 5% of users express dissatisfaction with subscription handling and pricing transparency.

My subscription lapsed for a day, and it deleted all my downloads.

The app's recent updates have led to significant battery drain, which is problematic for users on long hikes. Around 3% of users have reported this issue, impacting their ability to use the app effectively during extended outdoor activities.

The new update kills my battery, making it unhelpful for hikes over three hours.

Some users experience navigation issues, such as disappearing search bars and incorrect activity logging, which disrupt their trail planning and tracking. Approximately 4% of users have encountered these glitches, affecting their overall app experience.

The search bar disappears, and I lose my search on the map, having to re-enter filters.

There are concerns about the accuracy of trail names and routes, which could confuse users and emergency responders. About 2% of users have noted this issue, suggesting a need for better vetting of trail information.

AllTrails doesn't distinguish between user-submitted and vetted routes, which could confuse emergency responders.