Simple: Weight Loss Coach

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of Simple: Weight Loss Coach's key feedback

Navigation Challenges

A significant number of users find the app difficult to navigate, with issues in logging activities and making corrections. Approximately 15% of users report these challenges, which can hinder their overall experience and satisfaction with the app.

I struggle to navigate the app and find it hard to log my exercise and food intake.

Subscription Issues

Users express frustration with the subscription model, particularly with unexpected charges and difficulties in canceling. Around 10% of users have reported dissatisfaction with the subscription process, feeling trapped or misled by the terms.

I was charged without permission and found it difficult to cancel my subscription.

Inaccurate AI Feedback

Some users report that the AI-generated feedback is inconsistent or inaccurate, affecting their trust in the app's guidance. This issue affects about 5% of users, who find discrepancies in food ratings and nutritional analysis.

The AI rates the same foods differently and provides inaccurate analysis.

Fasting Incompatibility

The app's focus on fasting does not align with the lifestyle of all users, particularly those with demanding schedules or specific dietary needs. Approximately 8% of users find the fasting feature incompatible with their daily routines.

Fasting doesn't work with my lifestyle, and I'm stuck paying for months I can't use.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Noom

Noom receives high praise for its psychological approach to weight loss, with users appreciating the educational content and support from coaches. However, some users express frustration with technical issues and the cost of the program.

#2 RUNNER UP

Simple: Weight Loss Coach

Simple is lauded for its user-friendly interface and effective coaching, with many users reporting significant weight loss and improved health. However, some users find the app's navigation confusing and express dissatisfaction with subscription policies.

#3 Straggler

WW (Weight Watchers)

WW is appreciated for its comprehensive tracking features and supportive community, helping users stay accountable. Nonetheless, some users encounter technical glitches and find the app's cost prohibitive.

Nuggets

Major Highlights of the Week

Data Loss Issues

Users experience loss of fasting logs and other data, leading to dissatisfaction with the app's reliability. This data loss undermines user trust and affects their weight loss tracking efforts.

I paid for this app, just for it to delete all my fasting logs.

Subscription Frustrations

Users are frustrated with the subscription model, particularly the inability to cancel without incurring additional charges. This creates a perception of the app as a financial burden rather than a helpful tool.

I canceled my subscription but will still have to pay for 6 months, which is unfortunate.

Navigation Challenges

The app's interface is confusing, making it difficult for users to log activities and navigate features efficiently. This complexity detracts from the user experience and hinders effective use of the app.

I have been unable to navigate this app to easily log my exercise, steps, food intake, hydration.

Inaccurate AI Feedback

The AI-generated data is often inconsistent, providing different ratings for the same foods and inaccurate analyses. This inconsistency diminishes the perceived value of the AI coach feature.

AI generated data is often inaccurate and inconsistent, rating the same foods differently.

Onboarding Confusion

The onboarding process is misleading, leading to unexpected charges and confusion about product purchases. This negatively impacts the initial user experience and trust in the app.

Fasting Incompatibility

The app's focus on fasting does not align with all users' lifestyles, particularly those with demanding schedules. This misalignment results in dissatisfaction and a perception that the app is not universally applicable.

This app encourages fasting, and that does not work with my lifestyle.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Data Loss Issues

Users experience loss of fasting logs and other data, leading to dissatisfaction with the app's reliability. This data loss undermines user trust and affects their weight loss tracking efforts.

Subscription Frustrations

Navigation Challenges

Inaccurate AI Feedback

The AI-generated data is often inconsistent, providing different ratings for the same foods and inaccurate analyses. This inconsistency diminishes the perceived value of the AI coach feature.

Onboarding Confusion

The onboarding process is misleading, leading to unexpected charges and confusion about product purchases. This negatively impacts the initial user experience and trust in the app.

Fasting Incompatibility

Quotes of the week

Hear from some of the most impactful users to drive changes

The app provides instant feedback and guidance on my transition to a healthier lifestyle, making it easier to commit to my health goals.

Martina62Tango

Week of April 9th, 2025

The AI coach is incredibly helpful, providing immediate answers and intelligent suggestions based on my food preferences, making me feel supported in my weight loss journey.

Edgewood66

Week of April 9th, 2025

Simple has provided a straightforward approach to healthy weight loss, allowing for variety and individuality, and the integration with fitness trackers makes it a holistic tool.

Bahamabean

Week of April 9th, 2025

Start your 14-day free trial today.

Chat to sales

Get started

The quotes of the week

Hear from some of the most impactful users to drive changes

The app provides instant feedback and guidance on my transition to a healthier lifestyle, making it easier to commit to my health goals.

Candice Wu

App Store

The AI coach is incredibly helpful, providing immediate answers and intelligent suggestions based on my food preferences, making me feel supported in my weight loss journey.

Kelly Williams

Google Play

Simple has provided a straightforward approach to healthy weight loss, allowing for variety and individuality, and the integration with fitness trackers makes it a holistic tool.

Koray Okumus

Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

Simple: Weight Loss Coach

Top Insights This Week

Navigation Challenges

Subscription Issues

Inaccurate AI Feedback

Fasting Incompatibility

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts