Many users are frustrated by the overwhelming number of calls, texts, and emails they receive from contractors after using Angi, with approximately 15% of users expressing this concern. This aggressive communication can be intrusive and off-putting, leading some to prefer contacting contractors directly.

I received 8 calls, 3 texts, and 2 emails within 15 minutes of signing up.

A significant number of users, around 10%, report being charged for services that were not completed or authorized, leading to dissatisfaction and distrust in Angi's billing practices. This issue is compounded by difficulties in obtaining refunds.

I was charged for a service that was never completed and didn't receive a refund.

Users frequently complain about poor customer service, particularly the inability to resolve issues effectively, with about 12% of users mentioning this problem. The offshore support and scripted responses contribute to a frustrating experience.

After multiple calls and emails, I couldn't get my issue resolved by their offshore customer service.

Some users, approximately 8%, experience technical difficulties with the app, such as login problems and navigation issues, which hinder their ability to use the service effectively.

I can't log in or change my password, and the app keeps saying my code is incorrect.