Answer.AI

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Answer.AI

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
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All Insights

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TOP INSIGHTS

A weekly roundup of Answer.AI's key feedback

1

Inconsistent Answers

A significant number of users report receiving different answers for the same question, which undermines trust in the app's reliability. Approximately 20% of users seem to be affected by this issue.

The app gave me different answers for the same question multiple times.

2

Wrong Answers

Many users are frustrated with the app providing incorrect answers, especially for math problems, which affects their academic performance. This issue appears to impact around 25% of users.

The app frequently gives wrong answers for my math homework.

3

Limited Free Usage

Users express dissatisfaction with the app's free usage limits, which restrict the number of questions they can ask without purchasing additional points. This limitation affects about 15% of users.

I can only take two pictures before reaching the free limit, making it not worth the effort.

4

Unexpected Charges

Some users have experienced unexpected charges or billing issues, leading to dissatisfaction with the app's payment system. This problem affects approximately 5% of users.

I was charged $71.90 for something I didn't agree to.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Khanmigo
Khanmigo receives overwhelmingly positive feedback for its comprehensive and free educational resources. Users appreciate its ability to make learning engaging and accessible, often praising the app for its high-quality content and the dedication of its founder, Sal Khan.

#2 RUNNER UP

Quizlet
Quizlet is highly regarded for its effectiveness as a study tool, with users praising its flashcard system and variety of study modes. However, some users express dissatisfaction with the introduction of paid features that were previously free, which has led to mixed feelings about its value.

#3 Straggler

Answer.AI
Answer.AI receives mixed feedback, with users appreciating its ability to help improve grades and provide detailed explanations. However, some users criticize it for being 'money hungry' and providing incorrect answers, which affects its overall reliability.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Khanmigo
#1 Users Choice
Khanmigo receives overwhelmingly positive feedback for its comprehensive and free educational resources. Users appreciate its ability to make learning engaging and accessible, often praising the app for its high-quality content and the dedication of its founder, Sal Khan.
Quizlet
#2 Runner-up
Quizlet is highly regarded for its effectiveness as a study tool, with users praising its flashcard system and variety of study modes. However, some users express dissatisfaction with the introduction of paid features that were previously free, which has led to mixed feelings about its value.
Answer.AI
#3 Straggler
Answer.AI receives mixed feedback, with users appreciating its ability to help improve grades and provide detailed explanations. However, some users criticize it for being 'money hungry' and providing incorrect answers, which affects its overall reliability.

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Nuggets

Major Highlights of the Week

Inconsistent Answers
Users experience inconsistent answers when scanning the same question multiple times, leading to confusion and lack of trust in the app's reliability. This inconsistency undermines the app's core value proposition of providing accurate educational support.
I scanned the same question several times and got different answers each time.
Wrong Answers
The app frequently provides incorrect answers, particularly for math problems, which frustrates users and diminishes its educational utility. This issue is critical as it directly impacts the app's credibility and user satisfaction.
It gives me the wrong answer for almost every math problem.
Limited Free Usage
The app restricts free users to only two picture scans, which is perceived as insufficient and pushes users towards paid plans prematurely. This limitation may deter potential long-term users who are unwilling to commit financially without adequate trial usage.
I can only take two pictures before reaching the free limit.
Slow Response Time
Users report slow answer loading times, which disrupts the learning process and reduces the app's effectiveness as a real-time educational tool. This performance issue could lead to user attrition as they seek faster alternatives.
The answers load extremely slow, making it not worth the time.
Unintuitive AI Behavior
The AI occasionally produces nonsensical or overly complex responses, deviating from expected behavior and confusing users. This unpredictability in AI output can erode user confidence and satisfaction.
It was just saying a bunch of words that made no sense, like it was trying to break out.
Unauthorized Charges
There are instances of users being charged without consent, which raises concerns about billing transparency and user trust. This issue could lead to negative perceptions of the app's business practices and deter potential subscribers.
They charged me $71.90 for something I didn’t agree to.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Inconsistent Answers
Users experience inconsistent answers when scanning the same question multiple times, leading to confusion and lack of trust in the app's reliability. This inconsistency undermines the app's core value proposition of providing accurate educational support.
Wrong Answers
The app frequently provides incorrect answers, particularly for math problems, which frustrates users and diminishes its educational utility. This issue is critical as it directly impacts the app's credibility and user satisfaction.
Limited Free Usage
The app restricts free users to only two picture scans, which is perceived as insufficient and pushes users towards paid plans prematurely. This limitation may deter potential long-term users who are unwilling to commit financially without adequate trial usage.
Slow Response Time
Users report slow answer loading times, which disrupts the learning process and reduces the app's effectiveness as a real-time educational tool. This performance issue could lead to user attrition as they seek faster alternatives.
Unintuitive AI Behavior
The AI occasionally produces nonsensical or overly complex responses, deviating from expected behavior and confusing users. This unpredictability in AI output can erode user confidence and satisfaction.
Unauthorized Charges
There are instances of users being charged without consent, which raises concerns about billing transparency and user trust. This issue could lead to negative perceptions of the app's business practices and deter potential subscribers.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is amazing and provides correct answers with explanations. I love earning points daily and through activities!
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Week of April 9th, 2025
The app used to be good, but it has become less effective over time, especially with algebra equations.
laebunnii
Week of April 9th, 2025
The app is very helpful, but sometimes it gives wrong answers and requires good lighting for accurate results.
skyler phan
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is amazing and provides correct answers with explanations. I love earning points daily and through activities!
Candice Wu
App Store
The app used to be good, but it has become less effective over time, especially with algebra equations.
Kelly Williams
Google Play
The app is very helpful, but sometimes it gives wrong answers and requires good lighting for accurate results.
Koray Okumus
Google Play

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