Many users report poor streaming quality, including choppy video, low frame rates, and frequent freezing, affecting approximately 40% of users. This significantly detracts from the viewing experience, especially for fast-paced sports like hockey.

The video quality is awful and it keeps freezing up and glitching.

Users frequently experience app crashes and loading issues, particularly after updates, impacting around 30% of users. These problems make it difficult to watch live games consistently.

Since the last update, all I get is the loading wheel when trying to watch.

Some users face issues with location-based access restrictions, even when they are in the correct region, affecting about 20% of users. This prevents them from accessing live games they should be able to watch.

The app sometimes says I cannot watch due to my location even though I’m still in the Dallas area.

The app's interface is cluttered and difficult to navigate, with issues like auto-playing videos and difficulty finding specific content, affecting approximately 15% of users. This complicates the user experience and makes it hard to enjoy the app's offerings.

The menus need cleaning up, and it would be nice to just default to a team.