SCRL: Photo Collage Maker

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of SCRL: Photo Collage Maker's key feedback

Subscription Issues

Some users experience unauthorized charges and difficulties canceling subscriptions, leading to frustration and financial loss. Approximately 5% of users report this issue.

The app keeps charging me without consent, even after multiple cancellation attempts.

Diversity Representation

The app's homepage lacks diversity, with predominantly heteronormative and limited representation of people of color, which can alienate some users. This issue affects about 3% of users.

The templates are very heteronormative, and there's a lack of diverse representation on the homepage.

Image Quality Reduction

Users report a decrease in image quality when splitting photos, which undermines the app's purpose for creating high-quality collages. This affects around 2% of users.

I would love this app if it wasn’t for the image quality reduction when splitting photos.

Limited Sticker Options

Some users feel that the app lacks a variety of stickers, which limits their creative expression. This concern is mentioned by about 4% of users.

Love the app, but not many sticker choices; I hope they add more!

COMPETITORS ANALYSIS

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#1 USERS CHOICE

SCRL: Photo Collage Maker

SCRL receives high praise for its user-friendly interface and creative features, allowing users to create seamless Instagram carousels and collages. However, some users express dissatisfaction with subscription costs and occasional technical issues, such as image quality reduction and app crashes.

#2 RUNNER UP

Panoslice

Panoslice is appreciated for its unique Instagram templates and user-friendly design, making it a favorite for creating creative posts. Despite its popularity, some users criticize the app for its subscription model and occasional technical glitches, such as slow loading times and limited free features.

#3 Straggler

Analyzing reviews data...

Nuggets

Major Highlights of the Week

Photo Upload Issue

Premium users experience issues adding photos to projects, leading to dissatisfaction despite payment. This problem undermines the value proposition of the premium subscription.

Despite paying for premium, I can't add photos to my projects, which is very disappointing.

Lack of Diversity

The app's homepage templates are criticized for being heteronormative and lacking diversity in representation. This oversight could alienate a significant portion of the user base seeking inclusive content.

The templates are very heteronormative, and there's a lack of diversity in the homepage images.

Subscription Complaints

Users express frustration over the subscription model, particularly the inability to make a one-time purchase and issues with unwanted charges. This dissatisfaction could lead to negative perceptions of the app's value.

I wish there was an option for a one-time payment instead of a subscription.

Image Quality Reduction

Splitting photos results in reduced image quality, which contradicts the app's purpose of creating high-quality collages. This technical flaw could deter users who prioritize image clarity.

The image quality reduces when splitting photos, defeating the purpose of the app.

Limited Sticker Options

The app's sticker library is perceived as limited, which restricts creative expression for users seeking more variety. Expanding the sticker options could enhance user satisfaction and engagement.

I love the app, but there aren't many sticker choices, and I hope they add more.

Device Compatibility

Users desire better optimization for devices like iPads, as the current experience on smaller screens can be limiting. Enhancing compatibility could improve user experience and broaden the app's appeal.

I would love to see the app optimized for the iPad, as the phone screen can be a bit small.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Photo Upload Issue

Premium users experience issues adding photos to projects, leading to dissatisfaction despite payment. This problem undermines the value proposition of the premium subscription.

Lack of Diversity

Subscription Complaints

Image Quality Reduction

Splitting photos results in reduced image quality, which contradicts the app's purpose of creating high-quality collages. This technical flaw could deter users who prioritize image clarity.

Limited Sticker Options

The app's sticker library is perceived as limited, which restricts creative expression for users seeking more variety. Expanding the sticker options could enhance user satisfaction and engagement.

Device Compatibility

Quotes of the week

Hear from some of the most impactful users to drive changes

I have loved using this app. Pay for premium and for past two days cannot add photos in my projects. Very disappointed.

SixCentsPhotos

Week of April 9th, 2025

Lovely product BUT the templates are VERY heteronormative. All the couples in your home page are a man and a woman. Also most of the people of color couples are left towards the bottom of the home page. Why is that? Please diversify your home page pictures to include all kinds of people.

Microbito90

Week of April 9th, 2025

This app is a scam. I’ve lost $80 because the subscription keeps charging me without my consent, even after multiple cancellations refund attempts and complaints. Canceling once should be enough, but I wasn’t even given that basic right.

Shai vergara

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

I have loved using this app. Pay for premium and for past two days cannot add photos in my projects. Very disappointed.

Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

SCRL: Photo Collage Maker

Top Insights This Week

Subscription Issues

Diversity Representation

Image Quality Reduction

Limited Sticker Options

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts