Audiomack - Play Music Offline

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Audiomack - Play Music Offline's key feedback

Excessive Ads

Many users are frustrated with the overwhelming number of ads, which disrupts their listening experience. Approximately 30% of users have expressed dissatisfaction with the frequency of ads, making the app feel like an 'ad farm.'

Every time you change a song, an ad will come up, making this app horrible and an ad farm.

Limited Song Availability

Users have noted that the app lacks a comprehensive library, with some favorite or less popular songs missing. Around 15% of users have mentioned this issue, which affects their ability to find and enjoy specific tracks.

The app doesn’t have all the songs, and some that you may really like might not be available.

Offline Listening Confusion

There is confusion among users regarding offline listening capabilities, with some expecting to listen without downloads. About 10% of users are affected by this misunderstanding, leading to disappointment when they cannot access music offline without prior downloads.

I wanted an app where I can listen to music offline with no downloads, but this app requires downloads.

Ad-Driven Download Process

The process of downloading songs is cumbersome due to mandatory ad viewing, which frustrates users. Approximately 20% of users have complained about having to watch ads for each song download, which they find inconvenient.

We shouldn’t have to watch ads every time we want to download a song; it doesn’t make sense.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

SoundCloud

SoundCloud receives high praise for its diverse music library, especially for underground and unreleased tracks. Users appreciate the platform's ability to discover new music and its minimal ads, although some users report issues with account management and app functionality.

#2 RUNNER UP

Audiomack - Play Music Offline

Audiomack is appreciated for its free offline music capabilities and extensive library, particularly in hip-hop and trending genres. However, users express frustration with frequent ads and occasional issues with song availability and app functionality.

#3 Straggler

Spotify

Spotify is lauded for its vast music selection and user-friendly interface, with many users enjoying its playlist features and sound quality. However, the frequent ads in the free version and limitations without premium are common complaints.

Nuggets

Major Highlights of the Week

Offline Misunderstanding

Some users are confused about the offline listening feature, expecting to listen without downloads or internet, which leads to dissatisfaction when they realize downloads are necessary.

I thought I could listen offline without downloading, but I can't.

Excessive Ads

The frequency of ads is overwhelming, with ads appearing before, during, and after songs, leading to frustration and a perception of the app as an 'ad farm'.

There are too many ads, making it hard to enjoy the music.

Limited Song Library

The app lacks a comprehensive song library, with some users unable to find specific or less popular songs, which diminishes the app's value compared to competitors.

I can't find many songs I like, especially less popular ones.

Search Functionality Issues

The search feature is not user-friendly, requiring exact spelling and often failing to return results for minor typos, which frustrates users trying to find specific songs or artists.

The search doesn't work well unless you spell everything perfectly.

Ad-Driven Downloads

Users are frustrated by the need to watch ads for each song download, which is seen as a cumbersome and time-consuming process.

I have to watch an ad for every song I want to download, which is annoying.

Subscription Value Concerns

There is dissatisfaction with the premium pricing, as users feel the subscription does not adequately reduce ads or improve the overall experience compared to free usage.

The premium subscription isn't worth it because it doesn't reduce ads enough.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Offline Misunderstanding

Some users are confused about the offline listening feature, expecting to listen without downloads or internet, which leads to dissatisfaction when they realize downloads are necessary.

Excessive Ads

The frequency of ads is overwhelming, with ads appearing before, during, and after songs, leading to frustration and a perception of the app as an 'ad farm'.

Limited Song Library

The app lacks a comprehensive song library, with some users unable to find specific or less popular songs, which diminishes the app's value compared to competitors.

Search Functionality Issues

The search feature is not user-friendly, requiring exact spelling and often failing to return results for minor typos, which frustrates users trying to find specific songs or artists.

Ad-Driven Downloads

Users are frustrated by the need to watch ads for each song download, which is seen as a cumbersome and time-consuming process.

Subscription Value Concerns

There is dissatisfaction with the premium pricing, as users feel the subscription does not adequately reduce ads or improve the overall experience compared to free usage.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app is absolutely better than Spotify because it has a variety of things you can use to adjust the song how you like it.

Ihateuilovru

Week of April 9th, 2025

I love the uploading music feature and equalizer so much!

lahsavage

Week of April 9th, 2025

I enjoyed Audiomack because I like to listen to upcoming artists and Audiomack has a never-ending supply of it! Including old songs I can’t find on Apple or Spotify.

Richy2514

Week of April 9th, 2025

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User Experience Report

Audiomack - Play Music Offline

Top Insights This Week

Excessive Ads

Limited Song Availability

Offline Listening Confusion

Ad-Driven Download Process

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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