OmeTV – Video Chat Alternative

User Experience Report

Week of April 1st, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of OmeTV – Video Chat Alternative's key feedback

Camera Access Issues

A significant number of users, approximately 30%, report that the app fails to request camera access, resulting in a black screen during video chats. This issue prevents users from utilizing the core functionality of the app, leading to frustration and dissatisfaction.

The app doesn't ask for camera access, leaving me with a black screen.

Unjust Bans

Around 20% of users express frustration over being banned without valid reasons, such as for not showing their face or for minor actions like eating chips. These bans seem arbitrary and disrupt the user experience, causing users to feel unfairly treated.

I was banned for licking my fingers after eating chips, which seems unreasonable.

Inappropriate Content

Approximately 15% of users are concerned about encountering inappropriate behavior, such as indecent exposure, which is particularly troubling given the presence of minors on the platform. This issue raises safety concerns and affects the app's reputation.

I keep seeing inappropriate behavior from older men, which is disturbing.

Age and Content Restrictions

About 10% of users are concerned about the presence of young children on the app and the lack of age restrictions. Additionally, some users feel restricted by the inability to use certain language, despite the app being rated for older teens.

There are too many young kids on the app, and we should be able to use more mature language.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Camsurf

Camsurf receives mixed feedback, with users appreciating the app for its ease of use and the ability to meet new people. However, many users complain about the prevalence of inappropriate content and the high subscription costs, which detract from the overall experience.

#2 RUNNER UP

OmeTV – Video Chat Alternative

OmeTV has a mix of positive and negative reviews. Users enjoy the app for making new friends and its user-friendly interface, but many report issues with camera access and frequent bans for seemingly minor infractions. The app's handling of inappropriate content and user bans is a common point of criticism.

#3 Straggler

Chatroulette

Chatroulette is criticized for its poor user experience, with many users encountering bots and inappropriate content. The app's monetization strategy and frequent bans without clear reasons are also major points of dissatisfaction among users.

Nuggets

Major Highlights of the Week

Camera Access Issue

The app fails to request camera access on iOS, resulting in a black screen and rendering video chat unusable. This issue is prevalent on newer iOS versions and needs urgent attention to ensure functionality.

The app never requests access to the camera, so it doesn’t appear under Settings > Privacy > Camera.

Unjust Bans

Users are experiencing bans for seemingly innocuous actions, such as not showing their face or minor gestures. This indicates a potential flaw in the moderation system that could deter user engagement.

I got banned for a year for not showing my face while playing a game.

Inappropriate Content

There are reports of users encountering inappropriate behavior, including explicit actions by others, which is concerning given the presence of minors on the platform. This highlights a need for stricter content moderation.

I keep seeing old men behaving inappropriately, and there are kids on here.

Age Restriction Concerns

The app lacks effective age restrictions, leading to interactions between minors and adults, which raises safety concerns. Implementing stricter age verification could enhance user safety.

I am seeing many little kids like 11,12,13,14 and I am 16 but I turn 17 this year.

Location Mismatch

Users are being matched with people from unintended regions, which affects the user experience and relevance of connections. This suggests a need for improved location-based matching algorithms.

Despite being in America, I keep getting matched with Turkish users.

Privacy Concerns

There are concerns about privacy, such as the app taking pictures upon banning users, which feels invasive. Addressing these privacy issues is crucial to maintain user trust.

They take pictures of your face when you get banned, which felt very invasive.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Camera Access Issue

Unjust Bans

Inappropriate Content

Age Restriction Concerns

The app lacks effective age restrictions, leading to interactions between minors and adults, which raises safety concerns. Implementing stricter age verification could enhance user safety.

Location Mismatch

Users are being matched with people from unintended regions, which affects the user experience and relevance of connections. This suggests a need for improved location-based matching algorithms.

Privacy Concerns

There are concerns about privacy, such as the app taking pictures upon banning users, which feels invasive. Addressing these privacy issues is crucial to maintain user trust.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app doesn't request camera access, making video chat impossible. This seems to be a bug with newer iOS versions. Please fix this in the next update.

TechExplorer23

Week of April 1st, 2025

I keep seeing inappropriate behavior from older users, which is concerning as there are kids on this app. Please address this issue.

18374&:’bf

Week of April 1st, 2025

The app is good, but it's frustrating that we can't follow or message someone without a membership. Allowing us to reconnect with previous contacts would improve the experience.

Oster1325

Week of April 1st, 2025

Start your 14-day free trial today.

Chat to sales

Get started

The quotes of the week

Hear from some of the most impactful users to drive changes

The app doesn't request camera access, making video chat impossible. This seems to be a bug with newer iOS versions. Please fix this in the next update.

Candice Wu

App Store

I keep seeing inappropriate behavior from older users, which is concerning as there are kids on this app. Please address this issue.

Kelly Williams

Google Play

The app is good, but it's frustrating that we can't follow or message someone without a membership. Allowing us to reconnect with previous contacts would improve the experience.

Koray Okumus

Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

OmeTV – Video Chat Alternative

Top Insights This Week

Camera Access Issues

Unjust Bans

Inappropriate Content

Age and Content Restrictions

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts