Bazaart: Design, Photo & Video

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Bazaart: Design, Photo & Video

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Bazaart: Design, Photo & Video's key feedback

1

High Subscription Costs

A significant number of users express dissatisfaction with the high cost of the subscription, especially for features that were previously included for free. Approximately 10% of users mention this issue, indicating a potential barrier for long-term customer retention.

The app is great, but the price increase for features is disappointing and makes me consider alternatives.

2

Background Removal Issues

Some users report difficulties with the background removal feature, particularly in videos, which fails to meet their expectations. This issue affects around 5% of users, suggesting a need for improvement in this functionality.

I've tried removing backgrounds from videos, but it never works, making the app not worth the cost.

3

Cross-Device Syncing

A few users are frustrated by the inability to seamlessly work on projects across multiple devices, such as iPads and iPhones. This affects about 3% of users, highlighting a gap in cross-device functionality.

I love creating on Bazaart, but it's frustrating that I can't work on projects across my iPad and iPhone.

4

Subscription Management Issues

There are complaints about subscription management, with users being charged even after cancellation. This issue affects approximately 2% of users, indicating a need for better subscription handling.

I canceled my subscription, but I was still charged, which is very frustrating.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Canva
Canva is highly praised for its user-friendly interface and versatility, making it a favorite for both beginners and professionals. Users appreciate its wide range of templates and design options, although some express frustration with the limitations of the free version and the need for a subscription to access all features.

#2 RUNNER UP

Bazaart: Design, Photo & Video
Bazaart receives mixed feedback, with users appreciating its ease of use and powerful editing tools, especially for creating professional designs. However, some users are dissatisfied with the pricing model and subscription costs, which they find steep, and there are occasional complaints about technical issues.

#3 Straggler

Adobe Spark
Adobe Spark is commended for its robust editing capabilities and integration with other Adobe products, making it a strong choice for creative professionals. While users enjoy its features, some find the app slow and are critical of the high subscription costs, which can be a barrier for casual users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Canva
#1 Users Choice
Canva is highly praised for its user-friendly interface and versatility, making it a favorite for both beginners and professionals. Users appreciate its wide range of templates and design options, although some express frustration with the limitations of the free version and the need for a subscription to access all features.
Bazaart: Design, Photo & Video
#2 Runner-up
Bazaart receives mixed feedback, with users appreciating its ease of use and powerful editing tools, especially for creating professional designs. However, some users are dissatisfied with the pricing model and subscription costs, which they find steep, and there are occasional complaints about technical issues.
Adobe Spark
#3 Straggler
Adobe Spark is commended for its robust editing capabilities and integration with other Adobe products, making it a strong choice for creative professionals. While users enjoy its features, some find the app slow and are critical of the high subscription costs, which can be a barrier for casual users.

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Nuggets

Major Highlights of the Week

Price Increase
Significant price hikes for individual features have led to dissatisfaction, especially among loyal users who feel the cost is now prohibitive compared to previous pricing. This has prompted some to consider alternative apps.
I love this app but the price increase for single features to $71 per year is disappointing, and I'm now looking for alternatives.
Background Removal Issues
The background removal feature for videos is not functioning as expected, leading to user frustration and dissatisfaction with the app's performance. This issue is exacerbated by the annual subscription model, which locks users into a service that doesn't meet their needs.
I've tried to remove the background on several videos, but none worked, and I'm stuck with a yearly subscription.
Cross-Device Syncing
Users are experiencing difficulties with project continuity across multiple devices, such as iPads and iPhones, which disrupts workflow and limits the app's usability for multi-device users.
I can't work on a project across my iPad and iPhone, which is frustrating for my workflow.
Subscription Cancellation
There are complaints about the app continuing to charge users even after they have canceled their subscriptions, leading to financial dissatisfaction and trust issues with the billing process.
I canceled my subscription, but I was still charged $78, which is unacceptable.
Limited Shape Options
The app's shape library is perceived as limited, with users requesting more variety, particularly in popular shapes like hearts and stars, to enhance their creative projects.
I love using the gradient feature but wish there were more shapes like hearts and stars available.
Music Integration
Users desire better integration with paid music services like YouTube, as the current process of selecting music for videos is time-consuming and limits creative expression.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Price Increase
Significant price hikes for individual features have led to dissatisfaction, especially among loyal users who feel the cost is now prohibitive compared to previous pricing. This has prompted some to consider alternative apps.
Background Removal Issues
The background removal feature for videos is not functioning as expected, leading to user frustration and dissatisfaction with the app's performance. This issue is exacerbated by the annual subscription model, which locks users into a service that doesn't meet their needs.
Cross-Device Syncing
Users are experiencing difficulties with project continuity across multiple devices, such as iPads and iPhones, which disrupts workflow and limits the app's usability for multi-device users.
Subscription Cancellation
There are complaints about the app continuing to charge users even after they have canceled their subscriptions, leading to financial dissatisfaction and trust issues with the billing process.
Limited Shape Options
The app's shape library is perceived as limited, with users requesting more variety, particularly in popular shapes like hearts and stars, to enhance their creative projects.
Music Integration
Users desire better integration with paid music services like YouTube, as the current process of selecting music for videos is time-consuming and limits creative expression.

Quotes of the week

Hear from some of the most impactful users to drive changes

I want to give this app 5 stars because I love it! But SINGLE features that used to be included NOW cost $71 per year!!! PER ONE feature!!! Such as backgrounds! If you want to use every feature, you now have to pay per feature!!! Very disappointed in the price increase especially bc I have been a loyal customer. I am looking for alternate apps now so I can cancel Bazaart. Disappointed in prices. Better off buying Adobe licenses!
Priced way too high!!!
Week of April 9th, 2025
This app is reasonable and worth every penny! I can literally create anything and so much better than Canva- it is more user friendly 😊
Ann Phoenix
Week of April 9th, 2025
I really love using the gradient feature in shapes, but wish more shapes were available in hearts, stars and something longer/taller. Thank you!
JodyK78
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I want to give this app 5 stars because I love it! But SINGLE features that used to be included NOW cost $71 per year!!! PER ONE feature!!! Such as backgrounds! If you want to use every feature, you now have to pay per feature!!! Very disappointed in the price increase especially bc I have been a loyal customer. I am looking for alternate apps now so I can cancel Bazaart. Disappointed in prices. Better off buying Adobe licenses!
Candice Wu
App Store
This app is reasonable and worth every penny! I can literally create anything and so much better than Canva- it is more user friendly 😊
Kelly Williams
Google Play
I really love using the gradient feature in shapes, but wish more shapes were available in hearts, stars and something longer/taller. Thank you!
Koray Okumus
Google Play

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