NextGen AI Chat Assistant
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users feel misled by the app's advertising, claiming it doesn't deliver on promised features. Approximately 20% of users express frustration over this issue, feeling deceived by the app's capabilities. Example: 'The app doesn't do what the ads claim, it's misleading.'
2
A significant number of users report difficulties in obtaining refunds for accidental purchases, leading to dissatisfaction with customer service. Around 15% of users have experienced issues with refunds, feeling unsupported by the company. Example: 'Accidentally subscribed and couldn't get a refund, very frustrating.'
3
Users are frustrated with the app's inability to provide up-to-date information, as it hasn't been updated since October 2023. Approximately 10% of users mention this issue, finding the app's data unreliable. Example: 'The app is outdated and can't provide current information.'
4
Some users face challenges with subscription management, including unexpected charges and difficulties canceling subscriptions. About 10% of users report issues with managing their subscriptions, leading to financial concerns. Example: 'Charged unexpectedly and can't cancel the subscription, feels like a scam.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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