BeReal: Photos & Friends Daily

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of BeReal: Photos & Friends Daily's key feedback

Update Frustrations

Many users are dissatisfied with frequent updates that alter features they enjoyed, such as viewing friends of friends and profile changes. Approximately 30% of users express a preference for the older version of the app.

I love BeReal but I don’t like the new update; please change it back.

Friend Visibility Issues

Users report problems with seeing their friends' BeReals and mutual friends, affecting their ability to connect. This issue seems to affect around 20% of users.

I cannot see my mutual friends with anyone anymore, which is a disappointment.

Login and Verification Problems

Some users experience difficulties logging in or receiving verification codes, preventing them from accessing the app. This affects about 10% of users.

I tried to log into my account on a new phone but it won’t let me.

Notification and Timing Concerns

Users are frustrated with inconsistent notifications and the short time frame to post BeReals, which can lead to missed opportunities. Approximately 15% of users are affected by this issue.

It doesn't give me notifications about half the time, so there's no way I can post on time.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

BeReal: Photos & Friends Daily

BeReal receives mixed feedback. Users appreciate the app for its unique approach to capturing real moments and connecting with friends, but many express frustration over frequent updates, login issues, and glitches that affect the user experience.

#2 RUNNER UP

Dispo

Dispo is generally well-received for its nostalgic camera features and ease of use, but some users report significant issues with photo loss and lack of customer support, which has led to dissatisfaction among long-term users.

#3 Straggler

Locket Widget

Locket Widget is praised for its fun and interactive features, allowing users to share photos with friends easily. However, Android users often complain about missing features compared to iOS, leading to a less satisfying experience for some.

Nuggets

Major Highlights of the Week

Friend Visibility Issues

Users are experiencing problems with seeing their friends' BeReals and mutual friends, which affects the core social experience of the app. This issue undermines the app's promise of real-time connection and needs urgent attention to restore user trust.

I can't see my mutual friends with anyone anymore, which is a disappointment.

Update Dissatisfaction

Frequent updates are causing dissatisfaction among users, with many preferring the older version of the app. The constant changes are perceived as detrimental to the user experience, leading to calls for a rollback to previous versions.

I love BeReal but I don’t like the new update, please change it back.

Notification Failures

Users are not receiving timely notifications, which prevents them from posting on time and diminishes the app's intended spontaneity. This technical issue is critical as it directly impacts user engagement and satisfaction.

It doesn't give me notifications about half the time, so there's no way I can post on time.

Users are facing difficulties logging into their accounts, particularly with verification codes not being sent. This issue is a significant barrier to entry and can lead to user attrition if not resolved promptly.

It asks for my phone number, and it 'sends me the verification code' and it NEVER SENDS.

Memory Navigation Frustrations

The new update has made it cumbersome to navigate through past memories, requiring users to click individually on each memory. This change detracts from the app's archival feature, which is meant to enhance user nostalgia and engagement.

Now I have to individually click on every single memory and can't swipe through them anymore.

Reshare Limitations

The inability to reshare a friend's on-time BeReal if the user is late is causing frustration. This limitation restricts user interaction and diminishes the app's collaborative and social aspects.

I can't reshare the BeReal to get it on time anymore, which was one of my favorite features.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Friend Visibility Issues

Update Dissatisfaction

Notification Failures

Memory Navigation Frustrations

Reshare Limitations

The inability to reshare a friend's on-time BeReal if the user is late is causing frustration. This limitation restricts user interaction and diminishes the app's collaborative and social aspects.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love BeReal but I would love to be able to see mutual friends again.

Itzpk.55

Week of April 9th, 2025

I love this app but I hate all the new updates they do, I also liked when you could look at your friends of friends posts.

Kylie skoog

Week of April 9th, 2025

I like this app, but it's very glitchy. It sometimes deletes my BeReals that were on time and makes me take one that's late. Also, it updates way too much and that might be why it's so glitchy.

allie grayson

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

I love BeReal but I would love to be able to see mutual friends again.

Candice Wu

App Store

I love this app but I hate all the new updates they do, I also liked when you could look at your friends of friends posts.

Kelly Williams

Google Play

I like this app, but it's very glitchy. It sometimes deletes my BeReals that were on time and makes me take one that's late. Also, it updates way too much and that might be why it's so glitchy.

Koray Okumus

Google Play

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User Experience Report

BeReal: Photos & Friends Daily

Top Insights This Week

Update Frustrations

Friend Visibility Issues

Login and Verification Problems

Notification and Timing Concerns

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts