A significant number of users report problems with the app's ability to verify their location, preventing them from placing bets. This issue affects approximately 15% of users, leading to frustration and loss of potential winnings.

The app frequently fails to confirm my location, blocking me from placing bets even when I'm in a valid area.

Many users express dissatisfaction with the customer service, citing unhelpful responses and unresolved issues. This affects around 10% of users, who feel neglected and unsupported when problems arise.

Customer support was unhelpful and closed the chat without resolving my issue.

Users often encounter issues with bonuses and promotions, such as not receiving promised rewards or having winnings converted into bonus money with wagering requirements. This affects about 12% of users, leading to distrust and dissatisfaction.

I won using a bonus bet, but my winnings were converted into bonus money with wagering requirements.

Some users report that their winning bets are denied or voided without clear explanations, affecting their trust in the app. This issue impacts approximately 8% of users, who feel cheated out of their rightful winnings.

My winning bet was denied without explanation, and I couldn't get my money back.