Many users are frustrated with the promotional funds, as they come with decreased odds and unclear terms, affecting approximately 20% of users. This has led to feelings of being misled and dissatisfaction with the app's promotional practices.

The promotional funds have lower odds, which wasn't clear in the terms, making it feel like a scam.

Users are disappointed by the lack of detailed player statistics, such as averages and recent performance, which affects around 15% of users. This lack of information makes it difficult for users to make informed decisions compared to other apps.

The app doesn't provide player averages or recent game stats, unlike other platforms.

A significant number of users, about 25%, report difficulties in reaching effective customer support, often encountering unhelpful AI bots and unresolved issues, leading to frustration and a sense of neglect.

Customer support is hard to reach and unhelpful, often just an AI bot that doesn't resolve issues.

Users have experienced issues with bet management, such as bets being altered or marked incorrectly, affecting approximately 10% of users. This unreliability undermines trust in the platform.

Bets are sometimes altered or marked as losses incorrectly, even when the slip shows a win.