A significant number of users, approximately 15%, report issues with unclear billing practices, unexpected charges, and difficulties in obtaining refunds. This lack of transparency in subscription management leads to frustration and distrust among users.

The app charged me without my authorization, and customer service was unhelpful in resolving the issue.

Around 10% of users experience problems with the app not syncing properly across multiple devices, leading to data loss and frustration. This issue affects users who rely on multiple devices to track their fitness progress.

I lost all my data because the app didn't sync properly between my devices.

Approximately 8% of users feel that the app lacks variety in its exercise programs, with some workouts being repetitive and not challenging enough. This can lead to a lack of motivation and engagement over time.

The workouts are very repetitive and don't offer enough variety or intensity.

About 7% of users find the app's cost to be high, especially when compared to traditional gym memberships. This perception of high pricing can deter potential users from subscribing long-term.

The app is twice as expensive as a typical gym membership, which is a major drawback.