Deepstash

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Deepstash

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Deepstash's key feedback

1

Subscription Issues

Many users are frustrated with unexpected charges after free trials, with approximately 30% of users reporting issues with billing transparency and difficulty obtaining refunds. This has led to dissatisfaction and distrust in the app's billing practices.

I signed up for the free trial and then it charged me $12.99; really not happy about that.

2

High Pricing

A significant number of users, around 25%, feel that the app's subscription cost is too high compared to other content platforms, making it inaccessible for many potential users.

So $20 a month or $70 yearly! That’s more than Netflix, any podcast subscription, YouTube no ads.

3

App Crashes

Approximately 10% of users experience frequent app crashes, particularly when trying to add new ideas or content, which disrupts their user experience and diminishes the app's reliability.

App crashes every time I try to 'Add New Ideas' the app crashes.

4

Excessive Pop-ups

Around 15% of users are annoyed by frequent pop-ups related to achievements and levels, which they find distracting and unnecessary for their learning experience.

Loving it so far but the achievement pop-ups are very annoying; they’re constant and don’t need to be there.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Blinkist
Blinkist is highly praised for its concise and insightful book summaries, making it a favorite among users who appreciate its educational value and ease of use. However, some users express dissatisfaction with the subscription model and occasional technical issues.

#2 RUNNER UP

Deepstash
Deepstash receives mixed feedback; users appreciate its concept of bite-sized ideas and its potential to replace social media with something more productive. However, many users are frustrated with the aggressive subscription model and unexpected charges during the free trial period.

#3 Straggler

Headway
Headway is appreciated for its user-friendly interface and motivational content, but it faces criticism for its high subscription costs and issues with the free trial, leading to unexpected charges for some users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Blinkist
#1 Users Choice
Blinkist is highly praised for its concise and insightful book summaries, making it a favorite among users who appreciate its educational value and ease of use. However, some users express dissatisfaction with the subscription model and occasional technical issues.
Deepstash
#2 Runner-up
Deepstash receives mixed feedback; users appreciate its concept of bite-sized ideas and its potential to replace social media with something more productive. However, many users are frustrated with the aggressive subscription model and unexpected charges during the free trial period.
Headway
#3 Straggler
Headway is appreciated for its user-friendly interface and motivational content, but it faces criticism for its high subscription costs and issues with the free trial, leading to unexpected charges for some users.

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Nuggets

Major Highlights of the Week

Intrusive Pop-ups
Achievement pop-ups disrupt user experience by frequently interrupting the flow of content consumption, detracting from the app's educational purpose. Users find these notifications unnecessary and distracting.
The achievement pop-ups are constant and very annoying, despite the app being awesome for learning.
Subscription Confusion
Users experience unexpected charges due to unclear subscription terms and lack of reminders about trial periods ending, leading to dissatisfaction and distrust. The automatic billing after free trials is perceived as misleading.
I thought I would be reminded about the trial ending, but I was charged $70 without any notice.
Content Quality Concerns
The app's content is criticized for being basic and lacking depth, with some users questioning the credibility of recommended authors. This affects the perceived value of the app's offerings.
The app consists of very basic book reports and recommends authors I can't take seriously.
Pricing Strategy Issues
The app's pricing strategy, including perceived misleading discounts and high subscription costs, is seen as deceptive and unjustified compared to competitors. Users feel the app is overpriced for the content provided.
The math on their sale prices doesn't add up, and it's a misleading pricing strategy.
Lack of Landscape Mode
The app's lack of support for landscape mode on iPads limits usability for users who prefer or require this orientation, impacting their overall experience. This feature gap is notable given its commonality in other apps.
This application does not support landscape mode, which is a big issue for iPad users like me.
Limited Female Representation
The app's content recommendations lack diversity, particularly in featuring female authors and perspectives, which alienates a segment of the user base. Users notice a significant gender imbalance in the content.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Intrusive Pop-ups
Achievement pop-ups disrupt user experience by frequently interrupting the flow of content consumption, detracting from the app's educational purpose. Users find these notifications unnecessary and distracting.
Subscription Confusion
Users experience unexpected charges due to unclear subscription terms and lack of reminders about trial periods ending, leading to dissatisfaction and distrust. The automatic billing after free trials is perceived as misleading.
Content Quality Concerns
The app's content is criticized for being basic and lacking depth, with some users questioning the credibility of recommended authors. This affects the perceived value of the app's offerings.
Pricing Strategy Issues
The app's pricing strategy, including perceived misleading discounts and high subscription costs, is seen as deceptive and unjustified compared to competitors. Users feel the app is overpriced for the content provided.
Lack of Landscape Mode
The app's lack of support for landscape mode on iPads limits usability for users who prefer or require this orientation, impacting their overall experience. This feature gap is notable given its commonality in other apps.
Limited Female Representation
The app's content recommendations lack diversity, particularly in featuring female authors and perspectives, which alienates a segment of the user base. Users notice a significant gender imbalance in the content.

Quotes of the week

Hear from some of the most impactful users to drive changes

I just finished my 353rd day in a row reading Deepstash summaries. It is the perfect app for learning as part of my morning routine. I love the bite-sized chunk approach, and the wide range of topics. Some days I read 50 (or more) pages and some days I struggle to do 5. The app works nicely either way. Product support is very good, and the product team wants feedback (and responds when you provide it).
MikeKDidit
Week of April 9th, 2025
Loving it so far but the achievement pop-ups are very annoying. They’re constant and don’t need to be there. Despite that, this app is awesome for learning snippets of books and exchanging ideas.
Pop ups are excessive
Week of April 9th, 2025
The app was a great way to replace social media with something worth my time. I ended up being showered with great pieces of literature that had topics that would better me physically and emotionally. I learned about discipline, mental agility, mental awareness, and emotional intelligence.
OrdinaryIsaac
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I just finished my 353rd day in a row reading Deepstash summaries. It is the perfect app for learning as part of my morning routine. I love the bite-sized chunk approach, and the wide range of topics. Some days I read 50 (or more) pages and some days I struggle to do 5. The app works nicely either way. Product support is very good, and the product team wants feedback (and responds when you provide it).
Candice Wu
App Store
Loving it so far but the achievement pop-ups are very annoying. They’re constant and don’t need to be there. Despite that, this app is awesome for learning snippets of books and exchanging ideas.
Kelly Williams
Google Play
The app was a great way to replace social media with something worth my time. I ended up being showered with great pieces of literature that had topics that would better me physically and emotionally. I learned about discipline, mental agility, mental awareness, and emotional intelligence.
Koray Okumus
Google Play

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