Slopes: Ski & Snowboard

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Slopes: Ski & Snowboard

Top Insights This Week

Week of April 2nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Slopes: Ski & Snowboard's key feedback

1

Recording Failures

A significant number of users report issues with the app failing to record their skiing or snowboarding sessions, despite showing that it is actively recording. This problem affects approximately 10-15% of users, leading to frustration as entire days of activity data are lost.

The app showed it was recording all day, but at the end, all my skiing data was lost.

2

Login Issues

Users experience difficulties with logging into their accounts, often getting stuck in a sign-up loop or being logged out unexpectedly. This issue affects around 5-10% of users, particularly those using Apple sign-in, and can prevent access to the app entirely.

I can't log in due to a sign-up loop, making the app unusable despite having a premium subscription.

3

Battery Drain

The app's use of GPS and other features can lead to significant battery drain, especially in cold conditions, which is a concern for about 5% of users. This can limit the app's usability during long skiing sessions.

The app drains my battery quickly, especially in the cold, which is a downside during long ski trips.

4

Premium Features Limitation

Some users feel that essential features, such as offline maps, are locked behind the premium subscription, which can be disappointing for those who only purchase a day pass. This affects about 3-5% of users who expect more from the day pass.

The day pass doesn't include offline maps, which is disappointing and was a reason I canceled my subscription.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Slopes: Ski & Snowboard
Slopes receives mixed feedback. Users appreciate its detailed stats, Apple Watch integration, and social features, but many report issues with login loops, recording errors, and premium features not working as expected. Despite these issues, the app is praised for its user-friendly interface and comprehensive tracking capabilities.

#2 RUNNER UP

Ski Tracks
Ski Tracks is praised for its simplicity and reliability, especially on iOS devices. However, Android users report frequent GPS issues and app crashes, leading to frustration. The app's lack of updates and support for newer devices has disappointed long-time users.

#3 Straggler

Trace Snow
Trace Snow is appreciated for its detailed tracking and analytics, but users report frequent issues with GPS accuracy and app stability. The app's interface is considered outdated, and many users have switched to other apps due to these persistent problems.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Slopes: Ski & Snowboard
#1 Users Choice
Slopes receives mixed feedback. Users appreciate its detailed stats, Apple Watch integration, and social features, but many report issues with login loops, recording errors, and premium features not working as expected. Despite these issues, the app is praised for its user-friendly interface and comprehensive tracking capabilities.
Ski Tracks
#2 Runner-up
Ski Tracks is praised for its simplicity and reliability, especially on iOS devices. However, Android users report frequent GPS issues and app crashes, leading to frustration. The app's lack of updates and support for newer devices has disappointed long-time users.
Trace Snow
#3 Straggler
Trace Snow is appreciated for its detailed tracking and analytics, but users report frequent issues with GPS accuracy and app stability. The app's interface is considered outdated, and many users have switched to other apps due to these persistent problems.

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Nuggets

Major Highlights of the Week

Recording Failures
Users experience complete data loss after a day of skiing due to recording failures, leading to frustration and a perception of the app as unreliable. This issue undermines the core functionality of the app, which is to track and log skiing activities accurately.
I had it on all day, but when I tried to stop the recording, all data was lost.
Login Issues
Users face persistent login problems, including being stuck in a sign-up loop when trying to sign in, which prevents access to the app's features. This issue is particularly frustrating for premium subscribers who expect seamless access.
The app forces me into a sign-up loop, making it impossible to log in.
Unreliable Tracking
The app sometimes fails to record runs accurately, even when it appears to be running, leading to incomplete or missing data. This inconsistency in tracking diminishes user trust and satisfaction with the app's performance.
The app showed it was recording, but later said I didn't do any runs.
Battery Drain
The app significantly drains battery life, especially in cold conditions, which is a critical issue for users relying on their devices for safety and communication on the slopes. This problem affects the app's usability during extended skiing sessions.
The app drains your battery along with the cold, but it seems better now.
Subscription Confusion
Users are confused about the subscription model, particularly regarding the availability of offline maps and other premium features, leading to dissatisfaction with the perceived value of the subscription. This confusion can result in subscription cancellations.
The day pass not including offline maps is a major bummer.
Map Updates
The app's maps are not consistently updated with correct operating conditions, causing users to question the reliability of the information provided. This issue impacts the app's utility for planning and navigating ski trips.
Maps are never updated with correct operating conditions.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Recording Failures
Users experience complete data loss after a day of skiing due to recording failures, leading to frustration and a perception of the app as unreliable. This issue undermines the core functionality of the app, which is to track and log skiing activities accurately.
Login Issues
Users face persistent login problems, including being stuck in a sign-up loop when trying to sign in, which prevents access to the app's features. This issue is particularly frustrating for premium subscribers who expect seamless access.
Unreliable Tracking
The app sometimes fails to record runs accurately, even when it appears to be running, leading to incomplete or missing data. This inconsistency in tracking diminishes user trust and satisfaction with the app's performance.
Battery Drain
The app significantly drains battery life, especially in cold conditions, which is a critical issue for users relying on their devices for safety and communication on the slopes. This problem affects the app's usability during extended skiing sessions.
Subscription Confusion
Users are confused about the subscription model, particularly regarding the availability of offline maps and other premium features, leading to dissatisfaction with the perceived value of the subscription. This confusion can result in subscription cancellations.
Map Updates
The app's maps are not consistently updated with correct operating conditions, causing users to question the reliability of the information provided. This issue impacts the app's utility for planning and navigating ski trips.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is incredibly powerful and easy to use. I love that it intelligently tracks runs without needing constant pausing and starting.
_Marcus
Week of April 2nd, 2025
Slopes is perfect for replaying your day and comparing stats with friends. It's easy to use and keeps getting improved.
Susan 71 y.o.
Week of April 2nd, 2025
The app is very unreliable, often stops running, and maps are never updated with correct operating conditions.
HonestlySpokenUSA
Week of April 2nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is incredibly powerful and easy to use. I love that it intelligently tracks runs without needing constant pausing and starting.
Candice Wu
App Store
Slopes is perfect for replaying your day and comparing stats with friends. It's easy to use and keeps getting improved.
Kelly Williams
Google Play
The app is very unreliable, often stops running, and maps are never updated with correct operating conditions.
Koray Okumus
Google Play

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