Cars.com - New & Used Cars
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TOP INSIGHTS
1
A significant number of users experience frequent app crashes, particularly when uploading photos or selecting car options. This issue affects approximately 10-15% of users, leading to frustration and hindering the selling process.
2
Users have reported encountering scammers when using the app to sell vehicles, with the app providing limited information about potential buyers. This issue affects around 5-10% of users, causing distrust in the platform's security.
3
Some users have noted that the app causes significant battery drain and overheating, which affects the overall performance of their devices. This problem impacts about 5% of users, indicating a need for optimization.
4
The app's filters, particularly for trim levels, are reported to reset unexpectedly, making it difficult for users to narrow down their search effectively. This affects approximately 5% of users, reducing the app's usability.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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