Music X Pro

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Music X Pro

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Music X Pro's key feedback

1

Excessive Ads

A significant portion of users, approximately 60%, are frustrated with the overwhelming number of ads, which disrupts their music experience and makes the app nearly unusable. Users report encountering ads at every interaction, leading to dissatisfaction and potential app abandonment.

Every time I open the app, there's an ad, and it makes the app unusable.

2

Playback Issues

Around 25% of users experience issues with music playback, such as songs stopping when the app is minimized or errors preventing songs from playing. This disrupts the listening experience and diminishes the app's usability.

Music stops playing when I exit the app, which is frustrating.

3

Error 7 Glitch

Approximately 15% of users report encountering 'Error 7', which prevents songs from playing and causes the app to skip tracks. This technical glitch is a significant barrier to enjoying the app's core functionality.

I keep getting 'Error 7', and it skips songs for no reason.

4

Confusing Transition

About 10% of users are confused by the transition from the old Musi app to Music X Pro, finding the new app less intuitive and lacking the features they enjoyed previously. This confusion affects user satisfaction and retention.

Is this supposed to be the new Musi? It's confusing and doesn't work as well.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Evermusic
Evermusic receives high praise for its seamless integration with cloud services and its robust feature set, including a customizable equalizer and excellent customer support. However, some users report issues with playlist syncing and occasional bugs.

#2 RUNNER UP

CloudBeats
CloudBeats is appreciated for its ability to stream music from cloud storage without ads, offering a simple and effective solution for music organization. Users, however, express frustration over the lack of certain features like playlist folders and the need for a more intuitive interface.

#3 Straggler

Music X Pro
Music X Pro faces criticism for its overwhelming number of ads and issues with app functionality, such as music stopping when the app is closed. Users miss the previous version, Musi, and express dissatisfaction with the current app's performance and ad frequency.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Evermusic
#1 Users Choice
Evermusic receives high praise for its seamless integration with cloud services and its robust feature set, including a customizable equalizer and excellent customer support. However, some users report issues with playlist syncing and occasional bugs.
CloudBeats
#2 Runner-up
CloudBeats is appreciated for its ability to stream music from cloud storage without ads, offering a simple and effective solution for music organization. Users, however, express frustration over the lack of certain features like playlist folders and the need for a more intuitive interface.
Music X Pro
#3 Straggler
Music X Pro faces criticism for its overwhelming number of ads and issues with app functionality, such as music stopping when the app is closed. Users miss the previous version, Musi, and express dissatisfaction with the current app's performance and ad frequency.

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Nuggets

Major Highlights of the Week

Ad Overload
The app is inundated with ads, making it nearly unusable as users face multiple ads upon opening and during use, leading to frustration and app abandonment. This excessive ad frequency disrupts the user experience significantly.
Every time I open the app, there's an ad, and it makes the app unusable.
Playback Issues
Music playback stops when users exit the app or turn off their phone, which contradicts the expected functionality of continuous background play. This limitation hinders the app's usability as a music player.
Music stops playing when I exit the app or turn off my phone.
Error 7 Glitch
Users encounter an 'Error 7' message that prevents songs from playing, causing frustration and disrupting the listening experience. This technical glitch needs urgent resolution to maintain user satisfaction.
I keep getting 'Error 7' and can't play any songs.
Offline Music Deletion
Offline playlists are unexpectedly deleted, causing users to lose their saved music and diminishing trust in the app's reliability. This issue affects the app's core functionality of offline music access.
My offline music was deleted when the screen froze.
Censorship Confusion
Songs are being censored without clear user control, leading to dissatisfaction among users who prefer uncensored content. This lack of transparency in content settings affects user autonomy.
Songs are censored, and I can't find a way to turn it off.
Spotify Integration Failure
The app fails to import playlists from Spotify, a feature that previously worked, causing inconvenience for users who rely on this integration. This regression in functionality needs addressing to restore user confidence.
I can't upload my playlists from Spotify anymore.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Overload
The app is inundated with ads, making it nearly unusable as users face multiple ads upon opening and during use, leading to frustration and app abandonment. This excessive ad frequency disrupts the user experience significantly.
Playback Issues
Music playback stops when users exit the app or turn off their phone, which contradicts the expected functionality of continuous background play. This limitation hinders the app's usability as a music player.
Error 7 Glitch
Users encounter an 'Error 7' message that prevents songs from playing, causing frustration and disrupting the listening experience. This technical glitch needs urgent resolution to maintain user satisfaction.
Offline Music Deletion
Offline playlists are unexpectedly deleted, causing users to lose their saved music and diminishing trust in the app's reliability. This issue affects the app's core functionality of offline music access.
Censorship Confusion
Songs are being censored without clear user control, leading to dissatisfaction among users who prefer uncensored content. This lack of transparency in content settings affects user autonomy.
Spotify Integration Failure
The app fails to import playlists from Spotify, a feature that previously worked, causing inconvenience for users who rely on this integration. This regression in functionality needs addressing to restore user confidence.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is flooded with ads, making it almost unusable. I can't even click a song without running into multiple ads, which is frustrating.
Hrurheb
Week of April 9th, 2025
I used to use Musi, but this app has too many ads and lacks features like an equalizer. It's driving users away.
kdieensndd
Week of April 9th, 2025
I enjoy the app, but it keeps saying error and skipping songs. It only plays music when the app is open, which is inconvenient.
Jenniferv775
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is flooded with ads, making it almost unusable. I can't even click a song without running into multiple ads, which is frustrating.
Candice Wu
App Store
I used to use Musi, but this app has too many ads and lacks features like an equalizer. It's driving users away.
Kelly Williams
Google Play
I enjoy the app, but it keeps saying error and skipping songs. It only plays music when the app is open, which is inconvenient.
Koray Okumus
Google Play

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