Retake AI Face & Selfie Editor

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Retake AI Face & Selfie Editor's key feedback

Distinguishing Features

Some users are frustrated that the app alters distinguishing features like beauty marks, which can lead to photos that don't accurately represent them. Approximately 5% of users have mentioned this issue, suggesting a need for customization options to preserve unique traits.

Subscription Confusion

There is confusion and dissatisfaction regarding the subscription model, with some users feeling misled by the trial period and unexpected charges. This issue affects about 10% of users, indicating a need for clearer communication about subscription terms.

Profile Deletion

Users have reported that their profiles and data are being deleted without their consent, causing frustration and inconvenience. This problem affects around 3% of users, highlighting a potential bug that needs addressing.

Photo Upload Bug

A significant bug prevents some users from uploading photos, rendering the app unusable for them. This issue impacts approximately 2% of users, suggesting a critical need for technical fixes to improve user experience.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

YouCam Perfect

YouCam Perfect is highly praised for its user-friendly interface and effective photo editing features, making it a favorite among users who appreciate its ability to enhance selfies and photos naturally. Users love its wide range of filters and editing tools, although some express frustration with the frequency of ads.

#2 RUNNER UP

Retake AI Face & Selfie Editor

Retake AI Face & Selfie Editor receives mixed feedback, with users appreciating its innovative AI features that enhance photos naturally, but some are frustrated by subscription costs and occasional bugs. While many users find the app easy to use and effective, others are disappointed by the need for a subscription to access full features.

#3 Straggler

Facetune

Facetune is well-regarded for its powerful editing capabilities, allowing users to make significant enhancements to their photos. However, some users are dissatisfied with the app's pricing model, feeling that the cost is too high for the features offered, especially when compared to free alternatives.

Nuggets

Major Highlights of the Week

Feature Retention

Users are concerned about the app's inability to retain distinguishing features like beauty marks, which can lead to unrealistic edits that are noticeable to others. Implementing a feature that allows users to specify which characteristics to preserve could enhance user satisfaction.

Subscription Transparency

There is confusion and dissatisfaction regarding the subscription model, particularly with unexpected charges during the trial period. Clearer communication about trial terms and subscription costs is necessary to prevent negative user experiences.

I was charged $79 at the start of the trial, contrary to the advertised 7-day free trial.

Profile Persistence

Users experience frustration with profiles being deleted without their consent, leading to repeated data loss and inconvenience. Ensuring data persistence and providing clear data management options could improve user trust.

My profiles get deleted every few months without me doing anything, which is extremely annoying.

Photo Import Issues

Some users face critical bugs where the app fails to read photos from their device, preventing them from using the app entirely. Addressing these bugs is crucial to ensure a seamless user experience.

The app can't read photos from my phone, making it unusable for me.

Glasses Adjustment Bug

The app struggles to adjust eyes when users wear glasses, resulting in unchanged eye appearances across edits. Fixing this bug would enhance the app's functionality for users who wear glasses.

Glasses prevent the app from adjusting my eyes, they look the same in all edits.

Processing Speed

The app's processing time is perceived as slow, which can detract from the user experience. Optimizing the speed of photo creation and editing processes could improve user satisfaction.

The app takes too long to create and edit photos, which is frustrating.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Feature Retention

Subscription Transparency

Profile Persistence

Photo Import Issues

Some users face critical bugs where the app fails to read photos from their device, preventing them from using the app entirely. Addressing these bugs is crucial to ensure a seamless user experience.

Glasses Adjustment Bug

The app struggles to adjust eyes when users wear glasses, resulting in unchanged eye appearances across edits. Fixing this bug would enhance the app's functionality for users who wear glasses.

Processing Speed

The app's processing time is perceived as slow, which can detract from the user experience. Optimizing the speed of photo creation and editing processes could improve user satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

This is a great app. I’d been seeing it on Instagram for the past couple of months and finally decided to humor it. I put my pics in and was super impressed. You gotta swipe through some junk ones, but it eventually figures out what you like. I was redoing a ton of pics from special moments in my life when I realized that one didn’t have my beauty mark where my hair wouldn’t have covered it. You guys should implement something that asks the user if there are any distinguishing features in the user’s pictures that they’d like to keep. That would be nice.

Ainsley Rios

Week of April 9th, 2025

I kept on seeing the ads for the app so I wanted to see if this was fake or real. I downloaded it and I loved it. One thing I didn’t like is how you need a subscription to use it for more than 7 days.

💯😧💀

Week of April 9th, 2025

Great product, though glasses seem to prevent eyes from being adjusted, they appear the exact same throughout all generations. Potential bug?

App Reviews✔️

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Kelly Williams

Google Play

Great product, though glasses seem to prevent eyes from being adjusted, they appear the exact same throughout all generations. Potential bug?

Koray Okumus

Google Play

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User Experience Report

Retake AI Face & Selfie Editor

Top Insights This Week

Distinguishing Features

Subscription Confusion

Profile Deletion

Photo Upload Bug

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts