Coffee Meets Bagel: Dating App

User Experience Report

Week of April 9th, 2025

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Coffee Meets Bagel: Dating App

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Coffee Meets Bagel: Dating App's key feedback

1

Paywall Frustration

A significant number of users express frustration with the app's paywall, which restricts basic features like seeing who liked them. Approximately 40% of users feel the app is overly monetized, limiting their ability to connect without paying. "The app forces you to pay money in order to see the people who like you and won't ever show you them on your daily bagel pool."

The app forces you to pay money in order to see the people who like you and won't ever show you them on your daily bagel pool.

2

Limited Matches

Users report dissatisfaction with the limited number of matches and the quality of suggestions, with about 30% feeling that the app does not deliver on its promise of curated matches. "I was on the app for 4 weeks, only had one like and no matches."

I was on the app for 4 weeks, only had one like and no matches.

3

Scam Profiles

There is a notable concern about fake profiles and scammers, affecting around 20% of users who feel their interactions are not genuine. "Every conversation or contact turned out to be fake!"

Every conversation or contact turned out to be fake!

4

Technical Issues

Some users experience technical difficulties, such as app crashes and issues with photo uploads, impacting about 10% of users. "Crashes every time I tried to add a photo."

Crashes every time I tried to add a photo.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Hinge
Hinge is praised for its focus on meaningful connections and detailed profiles, which many users find helpful for serious dating. However, some users criticize the app for its high subscription costs and occasional technical issues, such as message delays and profile visibility problems.

#2 RUNNER UP

Bumble
Bumble is appreciated for its unique feature where women make the first move, which some users find empowering. However, the app faces criticism for its expensive premium features and the perception that it prioritizes monetization over user experience, with many interactions locked behind paywalls.

#3 Straggler

Coffee Meets Bagel: Dating App
Coffee Meets Bagel receives mixed feedback, with some users appreciating its curated matches and focus on serious relationships. However, many users express frustration over the app's paywall for basic features, limited match options, and perceived exploitative pricing strategies.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Hinge
#1 Users Choice
Hinge is praised for its focus on meaningful connections and detailed profiles, which many users find helpful for serious dating. However, some users criticize the app for its high subscription costs and occasional technical issues, such as message delays and profile visibility problems.
Bumble
#2 Runner-up
Bumble is appreciated for its unique feature where women make the first move, which some users find empowering. However, the app faces criticism for its expensive premium features and the perception that it prioritizes monetization over user experience, with many interactions locked behind paywalls.
Coffee Meets Bagel: Dating App
#3 Straggler
Coffee Meets Bagel receives mixed feedback, with some users appreciating its curated matches and focus on serious relationships. However, many users express frustration over the app's paywall for basic features, limited match options, and perceived exploitative pricing strategies.

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Nuggets

Major Highlights of the Week

Paywall Frustration
Users are frustrated with the app's heavy reliance on paywalls, which restricts basic functionalities like seeing who liked them. This monetization strategy is perceived as exploitative and diminishes user satisfaction.
The app forces you to pay money to see who likes you, which should be a basic feature.
Fake Profiles
The prevalence of fake profiles and scammers is a significant issue, leading to wasted resources and diminished trust in the platform. Users report frequent interactions with fraudulent accounts, which undermines the app's credibility.
Every conversation or contact turned out to be fake, making the app feel like a scam.
Limited Matches
Despite the promise of curated matches, users experience a lack of meaningful connections and often receive suggestions that do not align with their preferences. This mismatch leads to dissatisfaction and questions the effectiveness of the matching algorithm.
Most suggestions fall outside of my stated preferences, making the app feel misleading.
Setup Difficulties
The app's setup process is cumbersome and prone to technical issues, such as crashes during photo uploads, which hinders new users from fully engaging with the platform. This technical instability creates a poor first impression.
The app crashes every time I try to add a photo, preventing me from setting up my profile.
Subscription Confusion
Users find the subscription model confusing and misleading, with unexpected charges and unclear benefits. This lack of transparency in pricing and features leads to frustration and distrust.
The subscription offer was misleading, leading to unexpected charges for a longer plan.
Geographic Limitations
Users in certain regions experience a lack of active users, making it difficult to find matches within a reasonable distance. This geographic limitation reduces the app's effectiveness in less populated areas.
Nobody in my area is on the app, making it difficult to match with someone nearby.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Paywall Frustration
Users are frustrated with the app's heavy reliance on paywalls, which restricts basic functionalities like seeing who liked them. This monetization strategy is perceived as exploitative and diminishes user satisfaction.
Fake Profiles
The prevalence of fake profiles and scammers is a significant issue, leading to wasted resources and diminished trust in the platform. Users report frequent interactions with fraudulent accounts, which undermines the app's credibility.
Limited Matches
Despite the promise of curated matches, users experience a lack of meaningful connections and often receive suggestions that do not align with their preferences. This mismatch leads to dissatisfaction and questions the effectiveness of the matching algorithm.
Setup Difficulties
The app's setup process is cumbersome and prone to technical issues, such as crashes during photo uploads, which hinders new users from fully engaging with the platform. This technical instability creates a poor first impression.
Subscription Confusion
Users find the subscription model confusing and misleading, with unexpected charges and unclear benefits. This lack of transparency in pricing and features leads to frustration and distrust.
Geographic Limitations
Users in certain regions experience a lack of active users, making it difficult to find matches within a reasonable distance. This geographic limitation reduces the app's effectiveness in less populated areas.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app markets exclusivity and quality, but in reality, it charges more while offering fewer matches and features. Other apps provide more free interaction options, while CMB locks almost everything behind a paywall.
Noir_wing
Week of April 9th, 2025
The app is designed to limit your options and manipulate user experience. It doesn't respect user autonomy, and premium features don't deliver as promised, making it feel exploitative.
JH82198
Week of April 9th, 2025
Using the free version is pointless as matches are poor, and premium pricing is insane for a glitchy app. Even in incognito mode, my account was still visible, which is frustrating.
LoveLouis777
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app markets exclusivity and quality, but in reality, it charges more while offering fewer matches and features. Other apps provide more free interaction options, while CMB locks almost everything behind a paywall.
Candice Wu
App Store
The app is designed to limit your options and manipulate user experience. It doesn't respect user autonomy, and premium features don't deliver as promised, making it feel exploitative.
Kelly Williams
Google Play
Using the free version is pointless as matches are poor, and premium pricing is insane for a glitchy app. Even in incognito mode, my account was still visible, which is frustrating.
Koray Okumus
Google Play

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