Many users report issues with the app's scanning capabilities, particularly with shiny, reflective, or certain types of cards like Pokémon and older cards. Approximately 30% of users experience difficulties with the scanner not recognizing or misidentifying cards, leading to frustration and manual entry. Example: 'The app struggles to scan shiny cards, making it a hassle to use.'

The app struggles to scan shiny cards, making it a hassle to use.

Users frequently mention that the app provides inaccurate card valuations, often showing inflated or incorrect prices. This affects around 20% of users who rely on the app for accurate market values, leading them to cross-check with other platforms like eBay. Example: 'The app said my card was worth $4, but it's actually valued much higher.'

The app said my card was worth $4, but it's actually valued much higher.

The marketplace has several issues, including inactive sellers, unreliable shipping tracking, and difficulties in withdrawing funds. These problems impact about 15% of users, causing frustration and financial inconvenience. Example: 'I've had trouble with sellers not being active and tracking not updating properly.'

I've had trouble with sellers not being active and tracking not updating properly.

Users express dissatisfaction with the subscription model and customer support, citing unresponsive service and unresolved issues. Approximately 10% of users feel unsupported, especially when dealing with subscription-related problems or app bugs. Example: 'Support is unresponsive, and I'm not getting value from my subscription.'

Support is unresponsive, and I'm not getting value from my subscription.