Connecteam

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Connecteam

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Connecteam 's key feedback

1

Privacy Concerns

A significant number of users, approximately 20%, express concerns about the app's requirement for full access to personal data, such as photos and location, which they find intrusive and unnecessary for its functionality.

The app demands full access to my photos just to upload one, which feels like an overreach.

2

Notification Issues

Around 15% of users report problems with the app's notification system, either receiving excessive reminders or missing important notifications, which disrupts their workflow and causes frustration.

I get random clock-in reminders even on my days off, which makes the feature useless.

3

Frequent Crashes

Approximately 25% of users experience frequent app crashes and freezing, especially after updates, which hinders their ability to perform essential tasks like clocking in and out.

The app crashes every time I try to clock in, making it extremely frustrating to use.

4

Battery Drain

About 10% of users complain that the app is a resource hog, significantly draining their phone's battery and slowing down other functions, which affects their overall device performance.

The app drains my battery and slows down my phone, making it difficult to use other apps.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Connecteam
Connecteam receives mixed feedback. Users appreciate its comprehensive features for time tracking, scheduling, and communication, often praising its user-friendliness and affordability. However, some users report issues with notifications, app crashes, and privacy concerns, indicating room for improvement.

#2 RUNNER UP

Best Time Clocks
Best Time Clocks is highly praised for its reliability and ease of use, with users appreciating its straightforward time tracking capabilities. The app is often described as a great tool for managing work hours efficiently, though some users wish for more advanced features.

#3 Straggler

Best Employee Scheduling
Best Employee Scheduling is well-regarded for its intuitive interface and effective scheduling features. Users find it helpful for managing shifts and appreciate the app's ability to streamline communication and scheduling tasks, though occasional technical issues are noted.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Connecteam
#1 Users Choice
Connecteam receives mixed feedback. Users appreciate its comprehensive features for time tracking, scheduling, and communication, often praising its user-friendliness and affordability. However, some users report issues with notifications, app crashes, and privacy concerns, indicating room for improvement.
Best Time Clocks
#2 Runner-up
Best Time Clocks is highly praised for its reliability and ease of use, with users appreciating its straightforward time tracking capabilities. The app is often described as a great tool for managing work hours efficiently, though some users wish for more advanced features.
Best Employee Scheduling
#3 Straggler
Best Employee Scheduling is well-regarded for its intuitive interface and effective scheduling features. Users find it helpful for managing shifts and appreciate the app's ability to streamline communication and scheduling tasks, though occasional technical issues are noted.

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Nuggets

Major Highlights of the Week

Privacy Concerns
Users are concerned about the app's requirement for full access to photos and constant location tracking, which they find invasive and unnecessary for its functionality. This raises significant privacy issues and leads to battery drain on personal devices.
The app requires full access to photos and constantly tracks location, which is invasive and drains my phone battery.
Notification Overload
The app sends excessive and irrelevant reminders, such as clock-in notifications on non-working days, which users find disruptive and counterproductive. This diminishes the utility of the notification feature, leading to user frustration.
I receive random clock-in reminders even on days I don't work, making the feature pointless.
Update Instability
Recent updates have introduced significant instability, causing the app to freeze, crash, and malfunction, particularly during critical tasks like clocking in. This affects user productivity and satisfaction, necessitating urgent bug fixes.
After the latest update, the app crashes every time I try to clock in, which is extremely frustrating.
Inefficient Navigation
The app's navigation is cumbersome, with basic functions like adding jobs or descriptions being difficult to access, and the interface obstructing important fields. This hampers user experience and efficiency.
Customer Support Issues
Users report poor customer support experiences, including lack of updates on issue resolution and receiving misinformation. This undermines trust and satisfaction with the app's support services.
Customer support is unhelpful and often provides misinformation, with no updates on issue resolution.
Battery and Resource Drain
The app is a resource hog, significantly draining battery life and monopolizing cellular connections, which degrades overall device performance. This is a major inconvenience for users relying on their devices for work.
The app drains my battery and slows down my phone, making it difficult to use other apps.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Privacy Concerns
Users are concerned about the app's requirement for full access to photos and constant location tracking, which they find invasive and unnecessary for its functionality. This raises significant privacy issues and leads to battery drain on personal devices.
Notification Overload
The app sends excessive and irrelevant reminders, such as clock-in notifications on non-working days, which users find disruptive and counterproductive. This diminishes the utility of the notification feature, leading to user frustration.
Update Instability
Recent updates have introduced significant instability, causing the app to freeze, crash, and malfunction, particularly during critical tasks like clocking in. This affects user productivity and satisfaction, necessitating urgent bug fixes.
Inefficient Navigation
The app's navigation is cumbersome, with basic functions like adding jobs or descriptions being difficult to access, and the interface obstructing important fields. This hampers user experience and efficiency.
Customer Support Issues
Users report poor customer support experiences, including lack of updates on issue resolution and receiving misinformation. This undermines trust and satisfaction with the app's support services.
Battery and Resource Drain
The app is a resource hog, significantly draining battery life and monopolizing cellular connections, which degrades overall device performance. This is a major inconvenience for users relying on their devices for work.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app has been a huge improvement from our past schedule app and has helped our home care business be more efficient!
that girl~
Week of April 9th, 2025
I’ve explored so many platforms, and this is by far the best. As a super small nonprofit business, I appreciate that Connecteam is free for us to use (under 10 employees).
Anna YYZ
Week of April 9th, 2025
Been with Connecteam for over a year. We’ve barely utilized half the functionality, and it’s been such a game changer. An amazing powerful all-in-one app to handle business.
Jwalzer
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
This app has been a huge improvement from our past schedule app and has helped our home care business be more efficient!
Candice Wu
App Store
I’ve explored so many platforms, and this is by far the best. As a super small nonprofit business, I appreciate that Connecteam is free for us to use (under 10 employees).
Kelly Williams
Google Play
Been with Connecteam for over a year. We’ve barely utilized half the functionality, and it’s been such a game changer. An amazing powerful all-in-one app to handle business.
Koray Okumus
Google Play

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