Crypto.com
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users, approximately 20%, report difficulties withdrawing their funds, often citing the need to deposit more money to meet minimum withdrawal limits and experiencing long delays. This creates a perception of the app being suspicious and untrustworthy.
2
Around 15% of users are frustrated with the high and often hidden fees associated with transactions, which can significantly reduce their profits. This issue is compounded by discrepancies between market prices and the prices offered by the app.
3
Approximately 10% of users express dissatisfaction with customer support, describing it as unresponsive and unhelpful, with issues taking weeks or months to resolve. This lack of effective support exacerbates other issues users face with the app.
4
About 8% of users are frustrated by the lack of proper tax documentation, which complicates their ability to report earnings and losses. This forces users to rely on third-party services, adding inconvenience and extra costs.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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