Dabble - Real Money Pick 'Em

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of Dabble - Real Money Pick 'Em's key feedback

Withdrawal Issues

A significant number of users face challenges withdrawing their winnings, with some reporting that their accounts were closed without explanation or that their bank is not listed for verification. Approximately 15% of users seem to be affected by this issue.

I couldn't withdraw my money because my bank isn't listed, and they closed my account without warning.

Verification Problems

Users report issues with account verification, particularly with receiving verification codes via text, leading to frustration and suspicions of the app being faulty or a scam. This problem affects about 10% of users.

The app claims to send a verification code, but I only receive a message about an account creation attempt.

Line and Odds Concerns

Some users are dissatisfied with the odds and lines offered, claiming they are worse than competitors and that lines are removed before games start. This issue impacts around 8% of users.

They remove lines with good chances of hitting and have the worst odds compared to other apps.

Location Glitches

A portion of users experience location verification issues, receiving constant messages that their location cannot be confirmed even when in a legal state, preventing them from placing bets. This affects approximately 5% of users.

I keep getting 'we can't confirm your location' messages despite being in a legal state.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Underdog Fantasy

Underdog Fantasy is praised for its user-friendly interface and engaging features like Best Ball drafts. Users appreciate the variety of sports and the ease of use, although some report issues with app crashes and customer support.

#2 RUNNER UP

Dabble - Real Money Pick 'Em

Dabble receives mixed feedback; many users love the app for its ease of use and the ability to win money, but others report issues with withdrawals and customer service. The app's social features and variety of sports are appreciated, but some users feel the odds and promotions could be better.

#3 Straggler

DraftKings

DraftKings is well-regarded for its wide range of betting options and promotions. However, users frequently complain about app performance issues, such as lag and location verification problems, which can hinder the betting experience.

Nuggets

Major Highlights of the Week

Verification Issues

Users experience problems with phone number verification, receiving messages about account creation attempts without the necessary verification code, leading to suspicions of app reliability.

The app claims to send a verification code, but I only receive a message about an account creation attempt.

Withdrawal Problems

There are significant issues with withdrawing funds, including incorrect bank account transfers and unresponsive customer support, causing frustration and distrust among users.

My withdrawal was sent to the wrong bank account, and support hasn't responded to my inquiries.

Line Removal

Users report that player lines are removed before games start, disrupting their betting process and comparing unfavorably to competitors like DraftKings.

Players are removed before games start, unlike DraftKings, which doesn't do this.

Bank Linking Errors

The app fails to list certain banks for verification, preventing users from accessing their winnings and leading to accusations of theft.

I can't verify my bank because it's not listed, so I can't access my winnings.

Location Confirmation

Frequent location confirmation errors occur even in legal states, preventing users from placing bets and causing significant inconvenience.

I constantly receive 'we can't confirm your location' messages despite being in a legal state.

Glitchy Performance

The app frequently glitches, affecting user experience and reliability, which detracts from its overall functionality.

The app always glitches, making it difficult to use effectively.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Verification Issues

Users experience problems with phone number verification, receiving messages about account creation attempts without the necessary verification code, leading to suspicions of app reliability.

Withdrawal Problems

There are significant issues with withdrawing funds, including incorrect bank account transfers and unresponsive customer support, causing frustration and distrust among users.

Line Removal

Users report that player lines are removed before games start, disrupting their betting process and comparing unfavorably to competitors like DraftKings.

Bank Linking Errors

The app fails to list certain banks for verification, preventing users from accessing their winnings and leading to accusations of theft.

Location Confirmation

Frequent location confirmation errors occur even in legal states, preventing users from placing bets and causing significant inconvenience.

Glitchy Performance

The app frequently glitches, affecting user experience and reliability, which detracts from its overall functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

Winning money is always great but having those hour-long conversations with your friends is what brings it all together. Its variety of lines make it as easy as buying a scratch ticket from the store. Definitely an app that can be both dangerously fun as well as dangerously toxic. Bet responsibly!

Reno1022

Week of April 2nd, 2025

I created a ticket regarding my missing withdrawal, they contacted me and said they withdrew it to the wrong bank account and I responded back asking when and how this is gonna be fixed and they never responded.

Emiliano Pelayo

Week of April 2nd, 2025

Without your bank getting verified is the only way to get the money you have won. But that's an issue because they don't have my bank listed. So they stole my money.

Buddhasauce

Week of April 2nd, 2025

Start your 14-day free trial today.

Chat to sales

Get started

The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Kelly Williams

Google Play

Without your bank getting verified is the only way to get the money you have won. But that's an issue because they don't have my bank listed. So they stole my money.

Koray Okumus

Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

Dabble - Real Money Pick 'Em

Top Insights This Week

Withdrawal Issues

Verification Problems

Line and Odds Concerns

Location Glitches

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts