A significant number of users report delays in accessing their earned wages, with some waiting days or even weeks for updates to their Pay Balance. Approximately 20% of users seem to be affected by this issue, causing frustration and financial inconvenience.

Payments are not available daily, and my hours often don't update, leaving my money inaccessible.

Users express concerns about the security of their accounts, with reports of unauthorized access and funds being transferred to incorrect accounts. This issue affects around 15% of users, leading to distrust in the app's security measures.

Someone hacked into my account and stole my paycheck, and it took DailyPay over a week to respond.

Many users are dissatisfied with the customer service, citing unhelpful responses and long resolution times for issues. This affects approximately 25% of users, who feel unsupported when problems arise.

Customer service representatives do not provide accurate information and fail to resolve issues promptly.

Users are frustrated with the fees associated with transferring their money, feeling that the costs are excessive and unjustified. This concern affects about 10% of users, who believe the fees diminish the app's value.

The nearly $3 fee makes using this app not worth it, and we shouldn't have to sign up for a card to avoid it.