Many users are frustrated with the high volume of ads, with some reporting up to 16 ads per movie, which disrupts the viewing experience. Approximately 30% of users express dissatisfaction with the frequency and length of ads, feeling that a paid service should not have so many interruptions.

I pay for the subscription and I should also watch 1-2 minutes ads before watching anything.

Users frequently encounter problems with logging into their accounts, with some experiencing repeated password errors and others facing difficulties with device recognition. This issue affects about 20% of users, leading to significant frustration and time wasted on troubleshooting.

The Disney plus app will not take its own password, taking hours out of my life to reset it repeatedly.

The watchlist feature is consistently reported as broken, with users unable to manage or access their saved content effectively. This issue has been ongoing for over a year, affecting approximately 15% of users who rely on this feature for content organization.

Watchlists are still broken, everything is stuck in a single horizontal scrolling row.

New users find the account setup process cumbersome, often being redirected to external websites and facing difficulties in activating their accounts. This affects around 10% of users, who expect a more streamlined and user-friendly onboarding experience.

Decided not to get Disney+ because the sign-up process is too complicated and takes you in circles.