Todoist: To Do List & Calendar

User Experience Report

Week of April 7th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Todoist: To Do List & Calendar's key feedback

Interface Customization

Users express dissatisfaction with the lack of customization options for the interface, such as adjustable font sizes and more engaging design elements. Approximately 10% of users mention this as a concern, seeking a more personalized and visually appealing experience.

The app's interface lacks fun and customization options like adjustable font sizes, making it less user-friendly.

Syncing Issues

A significant number of users report problems with task syncing across devices, leading to confusion and errors in task management. This issue affects about 15% of users, who find it frustrating when tasks marked complete on one device do not reflect on another.

Tasks marked complete on my computer don't sync to my phone, causing confusion with recurring tasks.

Calendar Integration

The removal of the legacy Google Calendar integration has disappointed many users, who now face challenges with event synchronization. Approximately 12% of users are affected, finding the new integration less reliable and considering alternative apps.

The new Google Calendar integration lacks two-way sync, making it difficult to rely on for task management.

Excessive Emails

Some users are overwhelmed by the number of emails they receive from Todoist, even after attempting to unsubscribe. This issue affects around 5% of users, who prefer in-app notifications over email clutter.

Despite unsubscribing, I continue to receive excessive emails from Todoist, which clutters my inbox.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Todoist: To Do List & Calendar

Todoist is praised for its intuitive design and powerful features, helping users stay organized and manage tasks effectively. However, users express frustration over bugs, particularly with the snooze reminder and syncing issues, and some are disappointed with the removal of certain integrations.

#2 RUNNER UP

Microsoft To Do

Microsoft To Do is appreciated for its integration with other Microsoft services and its user-friendly interface. Users enjoy its simplicity and functionality, but some express dissatisfaction with syncing issues and the lack of certain features compared to its predecessor, Wunderlist.

#3 Straggler

TickTick

TickTick receives positive feedback for its comprehensive features, including habit tracking and Pomodoro timer, which enhance productivity. Users appreciate its user-friendly interface and cross-platform functionality, though some desire better integration with other services like Google Calendar.

Nuggets

Major Highlights of the Week

Interface Customization

Users desire more customization options for the interface, such as adjustable font sizes and skeuomorphic designs, to enhance usability and enjoyment. The current interface lacks personalization features, making it less appealing and harder to use for some users.

I wish I could adjust the font size on my iPad mini to make it easier to read without glasses.

Syncing Issues

There are significant syncing problems between devices, causing tasks marked complete on one device to not reflect on another, leading to confusion and errors in task management. This inconsistency undermines the reliability of the app for users who rely on accurate task tracking.

Tasks marked complete on my computer don't sync to my phone, causing duplicate completions.

Google Calendar Integration

The removal of the legacy Google Calendar integration has disrupted users' workflows, as the new integration lacks the two-way sync functionality that was crucial for many. This change has led to frustration and reconsideration of the app's value, especially for paid subscribers.

The new Google Calendar integration doesn't support two-way sync, which was essential for my task management.

Email Overload

Excessive email notifications have overwhelmed some users, who prefer in-app notifications instead. The lack of upfront choice for notification preferences has led to frustration and spam-like experiences.

I received five emails in one day from Todoist, even after deleting the app.

Subscription Management

Users face difficulties in managing their subscriptions, with reports of being charged after cancellation attempts. This issue creates a negative perception of the app's billing practices and can deter users from subscribing.

I canceled my subscription but was still charged for another month.

Task Frequency Input

The app lacks intuitive options for setting task frequencies, making it cumbersome to input recurring tasks. Users find the current method of typing out repeating tasks inefficient and desire a more straightforward solution.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Interface Customization

Syncing Issues

Google Calendar Integration

Email Overload

Subscription Management

Task Frequency Input

Quotes of the week

Hear from some of the most impactful users to drive changes

The interface needs a lot of love. It's effective but lacks fun and customization options like adjustable text size, which is crucial for usability. Hire a UI person to make it more engaging.

Videoalex

Week of April 7th, 2025

I told everyone about Todoist until they retired the legacy Google Calendar integration. Now, events don't sync properly, making it unreliable for task management.

parisgal3

Week of April 7th, 2025

My only complaint is the syncing. Tasks marked complete on my computer often don't sync to my phone, causing issues with recurring tasks. There has to be a better way to index tasks.

AppleBrettski

Week of April 7th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The interface needs a lot of love. It's effective but lacks fun and customization options like adjustable text size, which is crucial for usability. Hire a UI person to make it more engaging.

Candice Wu

App Store

I told everyone about Todoist until they retired the legacy Google Calendar integration. Now, events don't sync properly, making it unreliable for task management.

Kelly Williams

Google Play

My only complaint is the syncing. Tasks marked complete on my computer often don't sync to my phone, causing issues with recurring tasks. There has to be a better way to index tasks.

Koray Okumus

Google Play

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User Experience Report

Todoist: To Do List & Calendar

Top Insights This Week

Interface Customization

Syncing Issues

Calendar Integration

Excessive Emails

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts