Double Good

User Experience Report

Week of April 7th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Double Good

Top Insights This Week

Week of April 7th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Double Good's key feedback

1

Short Fundraising Duration

Several users expressed dissatisfaction with the limited time frame for fundraising events, suggesting that the current duration is too short to maximize potential sales. Approximately 10% of users mentioned this issue, indicating a desire for longer fundraising periods to increase revenue.

The fundraising period is too short; it would be better if we had at least a week to sell.

2

Inflexible Thank-You Messages

A few users noted the inability to edit thank-you messages to sponsors, which can lead to errors and miscommunication. This issue affects around 5% of users, who would appreciate more flexibility in managing their communications.

I accidentally thanked the wrong person and couldn't correct it, which was frustrating.

3

High Shipping Costs

Some users were surprised by the high shipping costs, which increased with larger orders, leading to dissatisfaction and reduced sales. This concern was raised by about 5% of users, who expected a flat rate shipping fee.

I thought shipping was a flat rate, but it increased with larger orders, which was disappointing.

4

Account Cancellation Difficulty

A small number of users found it challenging to cancel their accounts and remove personal information, indicating a need for a more straightforward process. This issue affects approximately 3% of users, who struggled with account management.

Canceling my account and removing my information was nearly impossible, which was frustrating.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Double Good
Double Good receives overwhelmingly positive feedback for its ease of use, seamless setup, and delicious popcorn. Users appreciate the simplicity of the fundraising process, the direct shipping to supporters, and the 50% profit retention. Some users suggest extending the fundraising period and offering more product variety.

#2 RUNNER UP

Snap! Raise
Snap! Raise is praised for its convenience and effectiveness in fundraising, with users appreciating the app's ability to engage supporters easily. However, some users express concerns about the lack of transparency in communication and the high percentage taken from funds raised, which affects overall satisfaction.

#3 Straggler

Popcorn Fundraiser
Popcorn Fundraiser is generally well-received for its straightforward approach to fundraising and the quality of its popcorn. Users find the process easy to manage, though some mention a desire for more product options and longer fundraising durations.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Double Good
#1 Users Choice
Double Good receives overwhelmingly positive feedback for its ease of use, seamless setup, and delicious popcorn. Users appreciate the simplicity of the fundraising process, the direct shipping to supporters, and the 50% profit retention. Some users suggest extending the fundraising period and offering more product variety.
Snap! Raise
#2 Runner-up
Snap! Raise is praised for its convenience and effectiveness in fundraising, with users appreciating the app's ability to engage supporters easily. However, some users express concerns about the lack of transparency in communication and the high percentage taken from funds raised, which affects overall satisfaction.
Popcorn Fundraiser
#3 Straggler
Popcorn Fundraiser is generally well-received for its straightforward approach to fundraising and the quality of its popcorn. Users find the process easy to manage, though some mention a desire for more product options and longer fundraising durations.

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Nuggets

Major Highlights of the Week

Short Fundraising Duration
The app's fundraising period is perceived as too short, limiting potential sales and fundraising opportunities. Users suggest extending the duration to at least a week to maximize fundraising efforts.
The current 3-day fundraising period is too short; it should be extended to a week for better results.
Thank-You Edits
The inability to edit thank-you messages to sponsors is causing frustration, especially when errors occur. Users request the ability to correct mistakes in thank-you notes to maintain professionalism.
I accidentally thanked the wrong person and can't edit the thank-you message, which is frustrating.
Account Cancellation Issues
Users find it nearly impossible to cancel their accounts and remove personal information from the app. This lack of an easy account cancellation process is a significant concern for privacy-conscious users.
Canceling my account and removing my information is nearly impossible, which is frustrating.
Shipping Fee Confusion
There is confusion regarding the shipping fees, with some users expecting a flat rate but encountering variable costs. This misunderstanding leads to dissatisfaction and impacts the fundraising experience.
I thought there was a flat shipping fee, but it increased with larger orders, causing confusion.
Limited Product Variety
Users express a desire for more product options, such as popcorn with nuts, to enhance the fundraising appeal. Expanding the product range could attract more supporters and increase sales.
I wish there were more items to sell, like popcorn with nuts, to boost fundraising.
Smaller Purchase Options
The lack of smaller purchase options is a concern for some users who feel it limits potential sales. Offering smaller, more affordable options could cater to a wider audience and increase participation.
Smaller purchase options should be available to attract more buyers.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Short Fundraising Duration
The app's fundraising period is perceived as too short, limiting potential sales and fundraising opportunities. Users suggest extending the duration to at least a week to maximize fundraising efforts.
Thank-You Edits
The inability to edit thank-you messages to sponsors is causing frustration, especially when errors occur. Users request the ability to correct mistakes in thank-you notes to maintain professionalism.
Account Cancellation Issues
Users find it nearly impossible to cancel their accounts and remove personal information from the app. This lack of an easy account cancellation process is a significant concern for privacy-conscious users.
Shipping Fee Confusion
There is confusion regarding the shipping fees, with some users expecting a flat rate but encountering variable costs. This misunderstanding leads to dissatisfaction and impacts the fundraising experience.
Limited Product Variety
Users express a desire for more product options, such as popcorn with nuts, to enhance the fundraising appeal. Expanding the product range could attract more supporters and increase sales.
Smaller Purchase Options
The lack of smaller purchase options is a concern for some users who feel it limits potential sales. Offering smaller, more affordable options could cater to a wider audience and increase participation.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is incredibly user-friendly and makes fundraising effortless. We raised over $5,000 and are excited to double that next time. Thanks, Double Good!
Dswagg5$
Week of April 7th, 2025
Double Good kept all of their commitments and their technology was smooth. This made a seamless fundraising project that surprised my club students with success of double their goal.
Carlsonmik
Week of April 7th, 2025
The platform makes fundraising incredibly simple and does not require that we sell only to people locally, increasing the amount you can raise. And, the product is delicious!
aIreneSirene
Week of April 7th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is incredibly user-friendly and makes fundraising effortless. We raised over $5,000 and are excited to double that next time. Thanks, Double Good!
Candice Wu
App Store
Double Good kept all of their commitments and their technology was smooth. This made a seamless fundraising project that surprised my club students with success of double their goal.
Kelly Williams
Google Play
The platform makes fundraising incredibly simple and does not require that we sell only to people locally, increasing the amount you can raise. And, the product is delicious!
Koray Okumus
Google Play

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