DraftKings Pick6: Fantasy Game

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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DraftKings Pick6: Fantasy Game

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of DraftKings Pick6: Fantasy Game's key feedback

1

Limited Sports Mixing

Users are frustrated by the inability to mix player props from different sports in a single bet slip, which limits their betting strategies. Approximately 15% of users have expressed dissatisfaction with this restriction. "I would love Pick6 if you could mix and match props from different sports."

I would love Pick6 if you could mix and match props from different sports.

2

Withdrawal Issues

Many users report difficulties with the withdrawal process, including delays and confusion over payment methods, leading to concerns about the app's reliability. Around 20% of users have mentioned problems with withdrawing their winnings. "Every time I go to withdrawal the whole app freezes, even resetting doesn’t help."

Every time I go to withdrawal the whole app freezes, even resetting doesn’t help.

3

Poor Customer Support

Users are dissatisfied with the customer service, citing slow response times and unhelpful interactions, which diminishes trust in the app. Approximately 10% of users have complained about the lack of effective customer support. "Customer service, if you can call it that, is unhelpful and unprofessional."

Customer service, if you can call it that, is unhelpful and unprofessional.

4

Unfavorable Odds and Lines

There is a perception that the app offers poor odds and lines, making it difficult for users to feel confident in their bets. About 12% of users have criticized the app for its unfavorable betting conditions. "They give the worst players to pick from with the worst odds for success."

They give the worst players to pick from with the worst odds for success.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

FanDuel
FanDuel receives mixed feedback, with users praising its user-friendly interface and fast payouts, but criticizing its customer service and technical issues. Some users report account suspensions and difficulties with location verification, while others appreciate the variety of betting options and promotions.

#2 RUNNER UP

DraftKings Pick6: Fantasy Game
DraftKings Pick6 has a polarizing reception, with some users enjoying the high payouts and engaging gameplay, while others criticize the app for limited picks, poor customer service, and issues with withdrawals. The app's changes and high rake are also points of contention among users.

#3 Straggler

Yahoo Fantasy Sports
Yahoo Fantasy Sports is generally well-received for its comprehensive features and ease of use, though some users find the app buggy and less intuitive after updates. The app is praised for its player updates and fantasy management tools, but criticized for occasional technical glitches and ad clutter.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
FanDuel
#1 Users Choice
FanDuel receives mixed feedback, with users praising its user-friendly interface and fast payouts, but criticizing its customer service and technical issues. Some users report account suspensions and difficulties with location verification, while others appreciate the variety of betting options and promotions.
DraftKings Pick6: Fantasy Game
#2 Runner-up
DraftKings Pick6 has a polarizing reception, with some users enjoying the high payouts and engaging gameplay, while others criticize the app for limited picks, poor customer service, and issues with withdrawals. The app's changes and high rake are also points of contention among users.
Yahoo Fantasy Sports
#3 Straggler
Yahoo Fantasy Sports is generally well-received for its comprehensive features and ease of use, though some users find the app buggy and less intuitive after updates. The app is praised for its player updates and fantasy management tools, but criticized for occasional technical glitches and ad clutter.

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Nuggets

Major Highlights of the Week

Limited Sports Mixing
Users are frustrated by the inability to mix player props from different sports in a single bet slip, limiting strategic flexibility. This restriction is seen as a significant drawback compared to competitors offering more versatile betting options.
I would love Pick6 if you could mix and match props from different sports.
Withdrawal Issues
The withdrawal process is criticized for being slow and unreliable, with some users experiencing significant delays or issues receiving their funds. This has led to perceptions of the app being untrustworthy compared to competitors with faster payout systems.
Withdrawal process is terrible, unlike underdog & prizepicks where money arrives instantly.
Injury Policy Concerns
The lack of injury insurance or voiding of bets when players get injured is a major concern, as users feel this policy unfairly penalizes them. Competitors offering more forgiving policies in such scenarios are preferred.
They don't void someone if they get hurt unlike prize picks.
Poor Customer Support
Customer service is described as unresponsive and unhelpful, with users struggling to get timely assistance or resolution to their issues. This lack of support diminishes trust and satisfaction with the app.
Customer service non-existent and replies when they want.
Unfavorable Odds
Users complain about the app offering poor odds and limited player selections, making it difficult to place confident bets. This perception of unfair odds drives users to consider alternative platforms with better betting conditions.
They give the worst players to pick from with the worst odds for success.
Expiring Credits
The expiration of credits without proper notification has led to user dissatisfaction, as they feel uninformed and undervalued. This contrasts with competitors who offer non-expiring credits, enhancing user loyalty.
Not being notified of expiring credits makes you question whether your funds are safe.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Limited Sports Mixing
Users are frustrated by the inability to mix player props from different sports in a single bet slip, limiting strategic flexibility. This restriction is seen as a significant drawback compared to competitors offering more versatile betting options.
Withdrawal Issues
The withdrawal process is criticized for being slow and unreliable, with some users experiencing significant delays or issues receiving their funds. This has led to perceptions of the app being untrustworthy compared to competitors with faster payout systems.
Injury Policy Concerns
The lack of injury insurance or voiding of bets when players get injured is a major concern, as users feel this policy unfairly penalizes them. Competitors offering more forgiving policies in such scenarios are preferred.
Poor Customer Support
Customer service is described as unresponsive and unhelpful, with users struggling to get timely assistance or resolution to their issues. This lack of support diminishes trust and satisfaction with the app.
Unfavorable Odds
Users complain about the app offering poor odds and limited player selections, making it difficult to place confident bets. This perception of unfair odds drives users to consider alternative platforms with better betting conditions.
Expiring Credits
The expiration of credits without proper notification has led to user dissatisfaction, as they feel uninformed and undervalued. This contrasts with competitors who offer non-expiring credits, enhancing user loyalty.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has limited picks and low payouts, and you can't mix props from different sports. The promos are bad, and there's no alternative spread. Save your money.
nicknamewastaken8910
Week of April 9th, 2025
The withdrawal process is terrible, and it takes weeks to get your money. It's not like other apps where money arrives instantly. I probably won't be using this app at all.
QDawg24
Week of April 9th, 2025
The app doesn't void bets if a player gets injured, unlike other apps. It's a total rip-off, and I'd give zero stars if I could.
Yt-Rihloh
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app has limited picks and low payouts, and you can't mix props from different sports. The promos are bad, and there's no alternative spread. Save your money.
Candice Wu
App Store
The withdrawal process is terrible, and it takes weeks to get your money. It's not like other apps where money arrives instantly. I probably won't be using this app at all.
Kelly Williams
Google Play
The app doesn't void bets if a player gets injured, unlike other apps. It's a total rip-off, and I'd give zero stars if I could.
Koray Okumus
Google Play

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