Many users express frustration with the limited selection of player props and the inability to mix and match props from different sports, affecting approximately 20% of users. This limitation reduces the app's appeal compared to competitors offering more diverse options.

The app doesn't allow mixing props from different sports, limiting betting options.

A significant number of users, around 25%, report difficulties with the withdrawal process, including delays and confusion over transaction statuses, leading to concerns about the app's reliability and trustworthiness.

Withdrawing funds is problematic, with delays and unclear transaction statuses.

Users frequently complain about the lack of responsive and helpful customer service, with about 15% of users feeling unsupported when issues arise, which diminishes their overall experience with the app.

Customer service is unresponsive and unhelpful, making issue resolution difficult.

Approximately 30% of users are dissatisfied with the odds and payout structures, feeling that the app offers less favorable conditions compared to competitors, which discourages continued use.

The odds and payouts are less favorable than other apps, making it less appealing.