Many users are frustrated with the discontinuation of the Zelle app, especially those whose banks do not offer Zelle directly. Approximately 30% of users express concern about losing access to Zelle services due to this change.

I can't use Zelle anymore because my credit union doesn't offer it, and now the app is being discontinued.

Users are experiencing issues with Zelle's limited compatibility with certain banks, which restricts their ability to use the app. This affects around 25% of users who find it inconvenient that their banks are not partnered with Zelle.

Zelle only works with big banks, so I can't use it with my mobile bank like Chime.

A significant number of users report technical issues such as app crashes and error messages during registration and transactions. Approximately 20% of users are affected by these persistent technical problems.

I keep getting an error message when trying to register, making the app unusable.

Some users are concerned about the lack of fraud protection, as they have experienced scams and received little support from Zelle. This issue affects about 15% of users who feel vulnerable to scams.

I was scammed using Zelle, and they offered no help or protection.