Ego

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Ego

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Ego's key feedback

1

Frequent Logouts

A significant number of users, approximately 15%, report being frequently logged out of their accounts, causing frustration and hindering gameplay. This issue seems to persist even after updates, leading to a negative user experience.

The app keeps logging me out, making it impossible to enjoy the game.

2

Excessive Updates

Around 10% of users are frustrated with the frequency of app updates, which they feel do not bring noticeable improvements or fixes. This constant need to update disrupts gameplay and is seen as unnecessary by many.

The app requires updates too often without any visible changes or improvements.

3

Paywall Frustrations

Approximately 12% of users express dissatisfaction with the increasing number of features and events locked behind paywalls. This trend is perceived as a shift towards monetization over user experience, leading to frustration among long-time players.

The game is becoming too focused on paid features, making it less enjoyable without spending money.

4

Connection Issues

About 8% of users experience persistent connection problems, including difficulties with Bluetooth and app connectivity, which prevent them from fully utilizing the app's features. This issue is particularly prevalent among users with older devices.

The app struggles to connect to my devices, making it nearly unusable.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Pokémon Go
Pokémon Go receives mixed feedback, with many users praising its engaging gameplay and community aspects, while others criticize its monetization strategies and technical issues. Players enjoy the adventure and social interaction but are frustrated by frequent bugs, expensive in-game purchases, and recent updates that have negatively impacted the user experience.

#2 RUNNER UP

Ingress
Ingress is generally well-received for its unique gameplay and community-driven experience. Users appreciate the game's ability to encourage exploration and social interaction, although some players have noted technical issues and a lack of support for certain devices. The game is praised for its immersive experience and the strong community it fosters.

#3 Straggler

Ego
Ego receives mixed feedback, with users expressing satisfaction with the quality and reliability of its products, while others are frustrated with the app's connectivity issues and high prices for accessories. The brand is appreciated for its durable tools, but the app's performance and customer support are areas of concern for many users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Pokémon Go
#1 Users Choice
Pokémon Go receives mixed feedback, with many users praising its engaging gameplay and community aspects, while others criticize its monetization strategies and technical issues. Players enjoy the adventure and social interaction but are frustrated by frequent bugs, expensive in-game purchases, and recent updates that have negatively impacted the user experience.
Ingress
#2 Runner-up
Ingress is generally well-received for its unique gameplay and community-driven experience. Users appreciate the game's ability to encourage exploration and social interaction, although some players have noted technical issues and a lack of support for certain devices. The game is praised for its immersive experience and the strong community it fosters.
Ego
#3 Straggler
Ego receives mixed feedback, with users expressing satisfaction with the quality and reliability of its products, while others are frustrated with the app's connectivity issues and high prices for accessories. The brand is appreciated for its durable tools, but the app's performance and customer support are areas of concern for many users.

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Nuggets

Major Highlights of the Week

Login Issues 🔑
Users are experiencing frequent logouts and login failures, particularly after updates, which disrupts gameplay and user engagement. This issue is causing frustration and deterring continued use of the app.
I keep getting logged out and can't log back in after the latest update.
Offline Limitations 🚴‍♂️
The lack of offline functionality is a significant drawback for users who want to earn rewards while engaging in physical activities without a network connection. This limitation affects user satisfaction and retention, especially for those who train regularly.
I should be able to earn credits for my efforts while biking offline.
Frequent Updates 🔄
The app requires frequent updates that users feel do not result in noticeable improvements, leading to frustration and questioning the necessity of such updates. This perception of inefficiency can negatively impact user trust and satisfaction.
It feels like every few days there's an update, but nothing ever changes or improves.
Premium Features Cost 💸
There is growing dissatisfaction with the increasing costs of premium features and items, which are perceived as necessary for optimal gameplay. This trend is seen as a shift towards monetization over user experience, potentially alienating long-term players.
The cost of premium features keeps rising, making it feel like Niantic prioritizes profit over quality gameplay.
Connectivity Problems 📶
Users are facing persistent connectivity issues with the app, particularly with Bluetooth and device registration, which hinders the app's core functionality. These technical barriers are leading to negative perceptions of the app's reliability.
The app won't connect to my devices, making it essentially useless.
Event Paywalls 🚧
Events are increasingly locked behind paywalls, which frustrates users who feel that the game is becoming less accessible without spending money. This approach may deter engagement and reduce the perceived value of participating in events.
Every event seems locked behind a paywall, making it hard to recommend the game.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Issues 🔑
Users are experiencing frequent logouts and login failures, particularly after updates, which disrupts gameplay and user engagement. This issue is causing frustration and deterring continued use of the app.
Offline Limitations 🚴‍♂️
The lack of offline functionality is a significant drawback for users who want to earn rewards while engaging in physical activities without a network connection. This limitation affects user satisfaction and retention, especially for those who train regularly.
Frequent Updates 🔄
The app requires frequent updates that users feel do not result in noticeable improvements, leading to frustration and questioning the necessity of such updates. This perception of inefficiency can negatively impact user trust and satisfaction.
Premium Features Cost 💸
There is growing dissatisfaction with the increasing costs of premium features and items, which are perceived as necessary for optimal gameplay. This trend is seen as a shift towards monetization over user experience, potentially alienating long-term players.
Connectivity Problems 📶
Users are facing persistent connectivity issues with the app, particularly with Bluetooth and device registration, which hinders the app's core functionality. These technical barriers are leading to negative perceptions of the app's reliability.
Event Paywalls 🚧
Events are increasingly locked behind paywalls, which frustrates users who feel that the game is becoming less accessible without spending money. This approach may deter engagement and reduce the perceived value of participating in events.

Quotes of the week

Hear from some of the most impactful users to drive changes

The game doesn't work right and it lags and crashes constantly. Although this is a new game I would expect a few bugs, but not this many. Why make the game if it's still unusable, even if you do update people will still be upset of the old version and not download it.
Jomama???
Week of April 9th, 2025
I love Pokemon and Pokemon Go. However, there have been progressive increases to the cost of 'premium' features as well as the number of 'premium' items that are released. It only seems more and more like Niantic wants us to pay for sub-optimal game mechanics and features versus building a quality game that players would be proud to pay for.
MahhhkTen
Week of April 9th, 2025
I’ve been playing since day 1. The game has been a source of happiness and community for me and many of my friends. However, the game has seemed to move in a more greedy direction with recent events having inflated ticket prices for little to no in-game pay off.
Merowercba
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The game doesn't work right and it lags and crashes constantly. Although this is a new game I would expect a few bugs, but not this many. Why make the game if it's still unusable, even if you do update people will still be upset of the old version and not download it.
Candice Wu
App Store
I love Pokemon and Pokemon Go. However, there have been progressive increases to the cost of 'premium' features as well as the number of 'premium' items that are released. It only seems more and more like Niantic wants us to pay for sub-optimal game mechanics and features versus building a quality game that players would be proud to pay for.
Kelly Williams
Google Play
I’ve been playing since day 1. The game has been a source of happiness and community for me and many of my friends. However, the game has seemed to move in a more greedy direction with recent events having inflated ticket prices for little to no in-game pay off.
Koray Okumus
Google Play

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