Evernote

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Evernote

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Evernote's key feedback

1

Pricing Concerns

Many users are frustrated with the high subscription costs, which have increased significantly over time. Approximately 30% of users express dissatisfaction with the pricing structure, feeling that the app is not worth the cost compared to free alternatives. "The app is too expensive for a simple note-taking tool, and I can't justify the cost when there are free options available."

Analyzing reviews data...

2

Intrusive Ads

Users are overwhelmed by the frequency and intrusiveness of ads, especially in the free version. About 25% of users report that the constant pop-ups and ads make the app nearly unusable, pushing them to consider alternatives. "The app is bombarded with ads, making it impossible to use without constant interruptions."

Analyzing reviews data...

3

Feature Limitations

The reduction in features for free users, such as limiting the number of devices and notes, has led to dissatisfaction. Around 20% of users are unhappy with these restrictions, which they feel degrade the app's usability. "I can't use the app on more than one device without paying, which defeats the purpose of a cross-platform tool."

Analyzing reviews data...

4

Performance Issues

Users experience slow performance and frequent crashes, particularly on mobile devices. Approximately 15% of users mention these technical issues, which hinder their ability to use the app effectively. "The app is slow and crashes often, making it difficult to rely on for important notes."

Analyzing reviews data...

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Microsoft OneNote
Microsoft OneNote is praised for its robust features and cross-platform accessibility, making it a favorite for users who appreciate its organizational capabilities and seamless syncing across devices. However, some users report issues with the Android version being less intuitive and experiencing occasional bugs.

#2 RUNNER UP

Google Keep
Google Keep is appreciated for its simplicity and ease of use, making it a popular choice for quick note-taking and list-making. Users enjoy its integration with other Google services, but some desire more advanced features and customization options.

#3 Straggler

Evernote
Evernote receives mixed feedback; while some users find it indispensable for organizing notes and tasks, others are frustrated by frequent crashes, performance issues, and aggressive subscription prompts. Long-time users express disappointment with recent updates that have introduced limitations and reduced functionality.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Microsoft OneNote
#1 Users Choice
Microsoft OneNote is praised for its robust features and cross-platform accessibility, making it a favorite for users who appreciate its organizational capabilities and seamless syncing across devices. However, some users report issues with the Android version being less intuitive and experiencing occasional bugs.
Google Keep
#2 Runner-up
Google Keep is appreciated for its simplicity and ease of use, making it a popular choice for quick note-taking and list-making. Users enjoy its integration with other Google services, but some desire more advanced features and customization options.
Evernote
#3 Straggler
Evernote receives mixed feedback; while some users find it indispensable for organizing notes and tasks, others are frustrated by frequent crashes, performance issues, and aggressive subscription prompts. Long-time users express disappointment with recent updates that have introduced limitations and reduced functionality.

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Nuggets

Major Highlights of the Week

Aggressive Ads 📢
The app is inundated with intrusive ads, making it nearly impossible to use without constant interruptions. Users are frustrated by the frequency and intrusiveness of ads, which disrupt the note-taking experience.
Every time I open the app, I'm bombarded with ads that make it unusable.
Subscription Pressure 💸
Evernote's aggressive push for users to upgrade to a paid subscription is alienating its user base. Many users feel coerced into paying for features that were previously free, leading to dissatisfaction and app abandonment.
I can't access my notes without being forced to subscribe, which feels like extortion.
Device Limitations 📱
The restriction to sync only one device on the free plan is a major pain point, as it undermines the app's core value of cross-device accessibility. Users are frustrated by the inability to use Evernote seamlessly across multiple devices without paying.
I can't sync my notes across devices unless I pay, which defeats the purpose of using Evernote.
Performance Issues 🐢
The app's performance has degraded significantly, with users reporting slow load times and frequent crashes. This decline in reliability is causing users to seek alternative note-taking solutions.
Evernote has become so slow and buggy that it's unusable on my phone.
Data Access Blocked 🔒
Users are unable to access their existing notes without subscribing, which feels like their data is being held hostage. This practice is causing significant frustration and loss of trust in the app.
I can't even view my old notes without paying, which is unacceptable.
Feature Bloat 🛠️
The addition of unnecessary features has cluttered the user interface, making it difficult to navigate and use effectively. Users are overwhelmed by the complexity and miss the simplicity of the older versions.
The app is now bloated with features I don't need, making it hard to use.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Aggressive Ads 📢
The app is inundated with intrusive ads, making it nearly impossible to use without constant interruptions. Users are frustrated by the frequency and intrusiveness of ads, which disrupt the note-taking experience.
Subscription Pressure 💸
Evernote's aggressive push for users to upgrade to a paid subscription is alienating its user base. Many users feel coerced into paying for features that were previously free, leading to dissatisfaction and app abandonment.
Device Limitations 📱
The restriction to sync only one device on the free plan is a major pain point, as it undermines the app's core value of cross-device accessibility. Users are frustrated by the inability to use Evernote seamlessly across multiple devices without paying.
Performance Issues 🐢
The app's performance has degraded significantly, with users reporting slow load times and frequent crashes. This decline in reliability is causing users to seek alternative note-taking solutions.
Data Access Blocked 🔒
Users are unable to access their existing notes without subscribing, which feels like their data is being held hostage. This practice is causing significant frustration and loss of trust in the app.
Feature Bloat 🛠️
The addition of unnecessary features has cluttered the user interface, making it difficult to navigate and use effectively. Users are overwhelmed by the complexity and miss the simplicity of the older versions.

Quotes of the week

Hear from some of the most impactful users to drive changes

Evernote used to be my go-to app for note-taking, but the recent shift towards aggressive monetization and intrusive ads has been disappointing. It’s frustrating to see core features locked behind a paywall, and the constant ads disrupt the user experience. It's time to explore alternatives.
A Google user
Week of April 9th, 2025
I’ve been using Evernote for over 15 years. The improvements made under Bending Spoons have made it a much more powerful application!
Lanman80
Week of April 9th, 2025
I have long used Evernote and it is extremely useful. But, it has some issues… Worse since my last review. Now note hierarchies are completely broken, and text searches do not work on notes. The company prefers to add new features while leaving bugs unfixed.
Mesoguy2
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Evernote used to be my go-to app for note-taking, but the recent shift towards aggressive monetization and intrusive ads has been disappointing. It’s frustrating to see core features locked behind a paywall, and the constant ads disrupt the user experience. It's time to explore alternatives.
Candice Wu
App Store
I’ve been using Evernote for over 15 years. The improvements made under Bending Spoons have made it a much more powerful application!
Kelly Williams
Google Play
I have long used Evernote and it is extremely useful. But, it has some issues… Worse since my last review. Now note hierarchies are completely broken, and text searches do not work on notes. The company prefers to add new features while leaving bugs unfixed.
Koray Okumus
Google Play

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