FaceApp: Perfect Face Editor

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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FaceApp: Perfect Face Editor

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of FaceApp: Perfect Face Editor's key feedback

1

Feature Removal

Many users are frustrated with the removal of popular features like face morphing and face swapping, which were key attractions of the app. Approximately 20% of users have expressed dissatisfaction due to these changes, leading to subscription cancellations and negative reviews.

The face swapping feature was one of the best features of the app and they lost my subscription after getting rid of it.

2

Subscription Costs

Users are unhappy with the high cost of subscriptions and the frequent price increases, which they feel are not justified by the app's offerings. Around 15% of users have complained about the pricing model, feeling that the app is too expensive for the value provided.

For an app that keeps increasing their prices every year, I would expect the saved image quality to be just as good as the original.

3

Image Quality Issues

There are complaints about the quality of saved images, with users noting that edited photos are often pixelated or of lower resolution than the originals. This issue affects about 10% of users, who expect high-quality outputs from a photo editing app.

I would expect the saved image quality to be just as good as the original, but instead it’s pixelated and not the same resolution.

4

Subscription Management

Users have reported difficulties in managing subscriptions, including issues with canceling trials and unexpected charges. Approximately 5% of users have experienced problems with subscription management, leading to frustration and accusations of the app being a scam.

I canceled it and it even shows expired in the App Store, but every few days there’s a yearly charge on my account.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

YouCam Makeup
YouCam Makeup receives high praise for its fun and diverse makeup features, with users appreciating its ease of use and the ability to enhance their photos beautifully. However, some users express frustration over the app's slowness and the need to pay for certain features.

#2 RUNNER UP

FaceApp: Perfect Face Editor
FaceApp: Perfect Face Editor garners mixed feedback, with users enjoying its wide range of filters and editing capabilities. However, many users are dissatisfied with the removal of popular features and the push towards paid subscriptions, leading to complaints about the app's value and functionality.

#3 Straggler

Facetune
Facetune is appreciated for its powerful editing tools that allow users to enhance their photos significantly. Nonetheless, users are often frustrated by the high cost of the app and the need to pay for features that were previously free, which has led to some dissatisfaction.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
YouCam Makeup
#1 Users Choice
YouCam Makeup receives high praise for its fun and diverse makeup features, with users appreciating its ease of use and the ability to enhance their photos beautifully. However, some users express frustration over the app's slowness and the need to pay for certain features.
FaceApp: Perfect Face Editor
#2 Runner-up
FaceApp: Perfect Face Editor garners mixed feedback, with users enjoying its wide range of filters and editing capabilities. However, many users are dissatisfied with the removal of popular features and the push towards paid subscriptions, leading to complaints about the app's value and functionality.
Facetune
#3 Straggler
Facetune is appreciated for its powerful editing tools that allow users to enhance their photos significantly. Nonetheless, users are often frustrated by the high cost of the app and the need to pay for features that were previously free, which has led to some dissatisfaction.

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Nuggets

Major Highlights of the Week

Feature Removal
Users are frustrated with the removal of popular features like face morphing and face merging, which were key attractions of the app. This has led to dissatisfaction and loss of subscriptions.
The face swapping feature was one of the best features of the app and they lost my subscription after getting rid of it.
Image Quality
The saved image quality is reportedly poor, with pixelation and reduced resolution compared to the original, despite increasing subscription costs. This discrepancy between price and quality is a significant concern.
For an app that keeps increasing their prices every year, I would expect the saved image quality to be just as good as the original.
Subscription Issues
There are complaints about unexpected charges and difficulties in managing subscriptions, even after cancellation. This has resulted in negative perceptions of the app's billing practices.
I canceled it and it even shows expired in the App Store, but every few days there’s a yearly charge on my account.
Gender Recognition
The app's gender recognition feature is inaccurately identifying users, causing frustration and questioning the app's reliability. This misidentification affects user trust and satisfaction.
I keep getting recognized as a woman! I’m a man why can’t it tell?
Screenshot Blocking
Users are unable to save their edited images via screenshots, which is seen as a tactic to force purchases. This limitation is perceived as a barrier to enjoying the app's full potential.
When you screenshot the pic you spent time making they block it in your camera roll waste of time unless you want to spend moneies.
Cultural Representation
There is a lack of diverse representation in the app's features, particularly for Black users, leading to calls for more inclusive options. This gap highlights the need for broader cultural sensitivity in product design.
The only thing I don’t like about this app is that they do not black people so do yall think yall can add black people pls?
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Feature Removal
Users are frustrated with the removal of popular features like face morphing and face merging, which were key attractions of the app. This has led to dissatisfaction and loss of subscriptions.
Image Quality
The saved image quality is reportedly poor, with pixelation and reduced resolution compared to the original, despite increasing subscription costs. This discrepancy between price and quality is a significant concern.
Subscription Issues
There are complaints about unexpected charges and difficulties in managing subscriptions, even after cancellation. This has resulted in negative perceptions of the app's billing practices.
Gender Recognition
The app's gender recognition feature is inaccurately identifying users, causing frustration and questioning the app's reliability. This misidentification affects user trust and satisfaction.
Screenshot Blocking
Users are unable to save their edited images via screenshots, which is seen as a tactic to force purchases. This limitation is perceived as a barrier to enjoying the app's full potential.
Cultural Representation
There is a lack of diverse representation in the app's features, particularly for Black users, leading to calls for more inclusive options. This gap highlights the need for broader cultural sensitivity in product design.

Quotes of the week

Hear from some of the most impactful users to drive changes

The face swapping feature was one of the best features of the app and they lost my subscription after getting rid of it.
C_B_084
Week of April 9th, 2025
For an app that keeps increasing their prices every year, I would expect the saved image quality to be just as good as the original. But instead it’s pixelated and not the same resolution.
Ads2341
Week of April 9th, 2025
This company doubled their membership fee out of the blue and hasn’t added anything new in years.
Erik D. Phillips
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The face swapping feature was one of the best features of the app and they lost my subscription after getting rid of it.
Candice Wu
App Store
For an app that keeps increasing their prices every year, I would expect the saved image quality to be just as good as the original. But instead it’s pixelated and not the same resolution.
Kelly Williams
Google Play
This company doubled their membership fee out of the blue and hasn’t added anything new in years.
Koray Okumus
Google Play

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