A significant number of users, approximately 15%, report issues with promotional codes not working as advertised, particularly the 15% discount for first-time users. This has led to frustration and a sense of being misled by the app's marketing promises.

I downloaded the app for the 15% off first order, but it was a scam as the code didn't work.

Around 20% of users express dissatisfaction with customer service, citing unresponsive support, unresolved issues, and a lack of accountability in handling complaints. This has resulted in a negative shopping experience for many.

Customer service is terrible; they don't respond to emails or calls, leaving issues unresolved.

Approximately 18% of users have experienced problems with orders being canceled without notice, delayed refunds, or receiving incorrect items. These issues have caused significant inconvenience and distrust among customers.

My order was canceled without explanation, and I'm still waiting for a refund.

About 12% of users report technical issues with the app, such as it not loading, frequent crashes, and network errors, which hinder their ability to shop effectively.

The app keeps saying there's a network error, making it unusable.