FlickReels

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of FlickReels's key feedback

High Cost

Many users find the app's pricing model excessively expensive, with costs for short episodes and coin purchases being higher than other streaming services. Approximately 40% of users express dissatisfaction with the pricing structure.

The app charges $20 for a week, which is more than Netflix or Hulu.

Ad Overload

Users are frustrated by the excessive number of ads required to watch episodes, with some reporting that ad time exceeds episode length. This issue affects about 30% of users.

You watch nearly 2 minutes of ads for a 1.5-minute episode.

Technical Issues

Several users experience technical problems such as freezing and episodes not saving progress, which disrupts their viewing experience. Around 15% of users report these issues.

The app keeps freezing and doesn't save where I left off.

Misleading Offers

Users feel misled by the app's promises of free content, only to find they must pay to continue watching. This affects about 15% of users.

I thought I could watch for free, but they stopped the show to make me pay.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TikTok

TikTok is highly praised for its engaging content and diverse range of videos, with users appreciating the platform's ability to connect them with global trends and creative ideas. However, some users express frustration with the algorithm and content moderation, citing issues with video visibility and account restrictions.

#2 RUNNER UP

Snapchat Spotlight

Snapchat Spotlight receives positive feedback for its fun filters and user-friendly interface, making it a popular choice for social interactions. Nonetheless, users have reported issues with app performance and unwanted notifications, which detract from the overall experience.

#3 Straggler

FlickReels - Short Drama & TV

FlickReels offers captivating short dramas that users enjoy, but the app faces criticism for its high subscription costs and frequent ads. Many users express dissatisfaction with the pricing model and technical issues, such as freezing and playback problems, which hinder the viewing experience.

Nuggets

Major Highlights of the Week

Excessive Pricing

The cost of watching short dramas on FlickReels is perceived as exorbitant, with users comparing it unfavorably to established streaming services. This pricing model is seen as a barrier to user retention and satisfaction.

I can't believe you're charging $20 for a week when Netflix and others cost less.

Ad Overload

Users are frustrated by the excessive number of ads required to watch short episodes, which diminishes the viewing experience. The ad-to-content ratio is seen as disproportionate and discourages continued use.

You watch nearly 2 minutes of ads for a 1.5-minute episode.

Coin System Issues

The coin system is confusing and does not align with user expectations, leading to dissatisfaction and perceptions of being misled. Users report that purchased coins do not unlock content as promised.

I bought coins but couldn't use them to watch episodes.

Playback Freezing

Technical issues such as app freezing and playback interruptions are preventing users from enjoying content seamlessly. These disruptions are causing frustration and hindering content completion.

The app keeps freezing, and I can't finish the story.

Content Access Misleading

Users feel misled about content access, expecting full series availability after subscription but facing additional charges. This misalignment between expectations and reality is leading to user disappointment.

I thought I'd watch the entire series with a subscription, but I was wrong.

Dubbing Quality

The quality of dubbing in some dramas is criticized, detracting from the overall viewing experience. Poor dubbing is seen as a significant flaw in content delivery.

Liked the movie, hated the dubbing; it's too expensive for this quality.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Excessive Pricing

Ad Overload

Coin System Issues

Playback Freezing

Technical issues such as app freezing and playback interruptions are preventing users from enjoying content seamlessly. These disruptions are causing frustration and hindering content completion.

Content Access Misleading

Dubbing Quality

The quality of dubbing in some dramas is criticized, detracting from the overall viewing experience. Poor dubbing is seen as a significant flaw in content delivery.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's pricing and coin system are misleading, and the cost is too high for the short episodes offered. I spent $15 and couldn't finish a series, which is frustrating.

Anointed4thrKingdom

Week of April 9th, 2025

The app requires watching long ads for very short episodes, and the cost of tokens is too high for the quality of content. It's disappointing that the app doesn't save where you left off.

Unsubscribe and delete

Week of April 9th, 2025

I was under the impression that a subscription would allow me to watch the entire series, but it was a huge letdown. The app's pricing is not competitive with other streaming services.

2010Beginnig

Week of April 9th, 2025

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The quotes of the week

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The app's pricing and coin system are misleading, and the cost is too high for the short episodes offered. I spent $15 and couldn't finish a series, which is frustrating.

Candice Wu

App Store

The app requires watching long ads for very short episodes, and the cost of tokens is too high for the quality of content. It's disappointing that the app doesn't save where you left off.

Kelly Williams

Google Play

I was under the impression that a subscription would allow me to watch the entire series, but it was a huge letdown. The app's pricing is not competitive with other streaming services.

Koray Okumus

Google Play

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User Experience Report

FlickReels

Top Insights This Week

High Cost

Ad Overload

Technical Issues

Misleading Offers

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts