Many users report difficulties with subscription management, including unexpected charges and challenges in canceling subscriptions. Approximately 15% of users seem to be affected by these issues, leading to frustration and distrust. "I tried to cancel my subscription, but I was still charged, and customer service was unresponsive."

I tried to cancel my subscription, but I was still charged, and customer service was unresponsive.

The app's pricing model is seen as prohibitive by some users, who feel that the cost is too high for the value provided, especially for those with limited income. Around 10% of users express dissatisfaction with the pricing structure. "The app is too expensive at $60 a year, making it inaccessible for many, including myself."

The app is too expensive at $60 a year, making it inaccessible for many, including myself.

Some users find the app lacking in support for specific dietary needs, such as low oxalate or sugar-free diets, which limits its usefulness. Approximately 8% of users mention this limitation as a significant drawback. "The app doesn't support my low oxalate diet, making it less useful for my needs."

The app doesn't support my low oxalate diet, making it less useful for my needs.

A few users report inaccuracies in the app's food safety assessments, which can lead to health risks for those with severe allergies. This issue affects about 5% of users, raising concerns about the app's reliability. "The app marked unsafe foods as safe, which exacerbated my health issues."

The app marked unsafe foods as safe, which exacerbated my health issues.