A significant number of users report problems with syncing their Fitbit devices to the app, leading to frustration and rendering the devices less useful. Approximately 30% of users seem to be affected by this issue, as they experience frequent disconnections and data loss. Example: 'My Fitbit won't sync with my phone, making it useless.'

My Fitbit won't sync with my phone, making it useless.

Users are overwhelmed by excessive notifications, which they find intrusive and difficult to disable. This issue affects around 20% of users, who express frustration over the inability to manage or turn off notifications effectively. Example: 'The constant notifications are annoying and make me want to stop using the app.'

The constant notifications are annoying and make me want to stop using the app.

Many users experience frequent app crashes and freezes, particularly when logging meals or syncing data, which disrupts their user experience. This problem affects about 25% of users, who find the app unreliable and difficult to use. Example: 'The app crashes every time I try to log a meal, making it unusable.'

The app crashes every time I try to log a meal, making it unusable.

Users report inaccuracies in tracking metrics such as steps, sleep, and heart rate, leading to mistrust in the app's data. Approximately 15% of users are affected by this issue, which undermines the app's primary function as a fitness tracker. Example: 'The step count is always wrong, making it hard to trust the data.'

The step count is always wrong, making it hard to trust the data.