A significant number of users, approximately 10%, report issues with being charged unexpectedly or having difficulty canceling subscriptions. This has led to frustration, as users feel trapped in a subscription cycle without adequate support from the company.

I was charged for a subscription I didn't want and couldn't find a way to cancel it.

Around 15% of users express dissatisfaction with the AI-generated workouts, citing issues such as repetitive exercises, inappropriate workout recommendations, and lack of customization for specific fitness goals. This affects the app's perceived value as a personalized fitness tool.

The AI keeps recommending the same exercises and doesn't adjust to my specific fitness goals.

Approximately 5% of users experience issues with logging into the app, especially after updates, which results in being locked out of their accounts and losing access to their workout history.

After an update, I couldn't log in and lost access to my workouts.

Some users, about 8%, feel that the app lacks advanced workout features such as drop sets and other specialized training techniques, which limits its appeal to more experienced fitness enthusiasts.

I wish the app included advanced set options like drop sets and rest-pause.