Google Gemini

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Google Gemini

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Google Gemini's key feedback

1

iPad Compatibility Issues

Many users are frustrated with the lack of a dedicated iPad version, which results in a suboptimal experience on larger screens. Approximately 10% of users have expressed dissatisfaction due to this limitation.

The app displays an iPhone-sized window on my iPad, which is quite annoying.

2

AI Image Generation Problems

Users are disappointed that the app does not generate AI images as advertised, which is a key feature for some. This issue affects around 5% of users who expected this functionality.

The app doesn't let you create AI images like it said you could in the ads.

3

Basic Functionality Lacking

A significant number of users are unhappy with Gemini's inability to perform basic tasks that Google Assistant could handle, such as setting alarms or making calls. This affects about 15% of users who rely on these features.

Gemini can't do basic things like setting an alarm, which Google Assistant could easily handle.

4

App Stability Concerns

Some users report frequent crashes and bugs, which hinder the app's usability and reliability. Approximately 8% of users have experienced these technical issues.

The app crashes on a second prompt, and reinstalling didn't help.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Google Gemini
Google Gemini receives a mix of feedback, with many users praising its helpfulness, ease of use, and integration with Google services. However, some users report issues with understanding queries and bugs in features like voice application, indicating room for improvement.

#2 RUNNER UP

ChatGPT
ChatGPT is highly praised for its helpfulness, speed, and ability to assist with a wide range of tasks, from academic work to creative writing. However, some users express dissatisfaction with its subscription model and occasional inaccuracies.

#3 Straggler

Microsoft Copilot
Microsoft Copilot is appreciated for its detailed and organized responses, as well as its ability to assist with technical issues. Users find it helpful and intelligent, though some report issues with voice recognition and occasional inaccuracies.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Google Gemini
#1 Users Choice
Google Gemini receives a mix of feedback, with many users praising its helpfulness, ease of use, and integration with Google services. However, some users report issues with understanding queries and bugs in features like voice application, indicating room for improvement.
ChatGPT
#2 Runner-up
ChatGPT is highly praised for its helpfulness, speed, and ability to assist with a wide range of tasks, from academic work to creative writing. However, some users express dissatisfaction with its subscription model and occasional inaccuracies.
Microsoft Copilot
#3 Straggler
Microsoft Copilot is appreciated for its detailed and organized responses, as well as its ability to assist with technical issues. Users find it helpful and intelligent, though some report issues with voice recognition and occasional inaccuracies.

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Nuggets

Major Highlights of the Week

iPad Compatibility 📱
Users are frustrated by the lack of a dedicated iPad version, which results in a suboptimal experience with the app displaying in an iPhone-sized window on iPads. This limitation affects usability and user satisfaction among iPad users.
The app shows an iPhone-sized window on my iPad, making it weird and annoying.
AI Image Generation 🎨
Despite advertising AI-generated image capabilities, users report that the app fails to deliver on this feature, causing disappointment for those who rely on it for creative projects. This discrepancy between marketing and functionality undermines user trust.
The app doesn’t let you create AI images like it said you could in the ads.
Memory Loss 🧠
The app's inability to retain conversation history leads to the loss of important information, frustrating users who depend on continuity for their tasks. This lack of memory functionality diminishes the app's utility for ongoing projects.
Half of my conversation in a chat got erased somehow and lost very important work.
Censorship Concerns 🚫
Users express dissatisfaction with the app's perceived over-censorship, which they feel limits the AI's ability to provide comprehensive answers. This restriction is seen as a barrier to accessing diverse viewpoints and information.
Gemini is waaaay over censored which negatively affects its overall performance.
Basic Functionality Missing 🔍
The app lacks basic functionalities such as setting alarms or making calls, which were available in previous Google Assistant versions. This regression in capabilities is a significant drawback for users expecting a comprehensive assistant.
AI on a phone that can't even make a phone call? Who thought that was a good idea?
App Stability Issues ⚠️
Frequent crashes and instability during use are major pain points, leading to a frustrating user experience. These technical issues hinder the app's reliability and effectiveness in performing tasks.
The app crashes on a second prompt, and reinstalling didn’t work.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
iPad Compatibility 📱
Users are frustrated by the lack of a dedicated iPad version, which results in a suboptimal experience with the app displaying in an iPhone-sized window on iPads. This limitation affects usability and user satisfaction among iPad users.
AI Image Generation 🎨
Despite advertising AI-generated image capabilities, users report that the app fails to deliver on this feature, causing disappointment for those who rely on it for creative projects. This discrepancy between marketing and functionality undermines user trust.
Memory Loss 🧠
The app's inability to retain conversation history leads to the loss of important information, frustrating users who depend on continuity for their tasks. This lack of memory functionality diminishes the app's utility for ongoing projects.
Censorship Concerns 🚫
Users express dissatisfaction with the app's perceived over-censorship, which they feel limits the AI's ability to provide comprehensive answers. This restriction is seen as a barrier to accessing diverse viewpoints and information.
Basic Functionality Missing 🔍
The app lacks basic functionalities such as setting alarms or making calls, which were available in previous Google Assistant versions. This regression in capabilities is a significant drawback for users expecting a comprehensive assistant.
App Stability Issues ⚠️
Frequent crashes and instability during use are major pain points, leading to a frustrating user experience. These technical issues hinder the app's reliability and effectiveness in performing tasks.

Quotes of the week

Hear from some of the most impactful users to drive changes

Gemini is a good LLM, but somewhat disappointing from the company with the most data about people in the world. Google has some amazing tech, but really poor marketing. Gemini is waaaay over censored which negatively affects its overall performance. The fact that a company with the resources of Google doesn’t have a proper iPad app is criminal…
Hdoggg007
Week of April 9th, 2025
This AI frequently gets caught in a loop and instead of answering or finding answers it suggests that you do your search yourself…
Ahmed Aarad
Week of April 9th, 2025
Gemini is amazing. It answers all my questions correctly and helps me a lot in life. I cannot imagine life without it. Though, there is a big issue. It shows the windowed view of an iPhone for my iPad, making it very weird and annoying. It affects the various iPad users of Gemini. Can you fix this?
Hello_its_me278
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Gemini is a good LLM, but somewhat disappointing from the company with the most data about people in the world. Google has some amazing tech, but really poor marketing. Gemini is waaaay over censored which negatively affects its overall performance. The fact that a company with the resources of Google doesn’t have a proper iPad app is criminal…
Candice Wu
App Store
This AI frequently gets caught in a loop and instead of answering or finding answers it suggests that you do your search yourself…
Kelly Williams
Google Play
Gemini is amazing. It answers all my questions correctly and helps me a lot in life. I cannot imagine life without it. Though, there is a big issue. It shows the windowed view of an iPhone for my iPad, making it very weird and annoying. It affects the various iPad users of Gemini. Can you fix this?
Koray Okumus
Google Play

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