Many users experience significant delays in receiving their cashback, with some waiting weeks for gift cards or cashouts. Approximately 15% of users report issues with delayed or missing cashback, impacting their trust in the app's reliability.

I cashed out weeks ago and never received my gift card, with no response from customer support.

Users frequently encounter discrepancies between advertised cashback offers and actual rewards received, leading to frustration and disappointment. Around 10% of users report receiving less cashback than expected, which diminishes the app's perceived value.

I was promised a 46-cent offer but only received $1 after filling up my tank.

The app's cashback opportunities are limited in rural areas, making it less beneficial for users outside urban centers. Approximately 8% of users express dissatisfaction with the lack of participating locations near them, reducing the app's utility.

Most of the places that take this are far away from me, gas stations are not close by at all.

The referral program is confusing and often fails to credit users properly, leading to dissatisfaction and feelings of being misled. About 5% of users report issues with the referral system, which affects their willingness to recommend the app.

My friend referred me, but they didn't receive any bonuses or referral credit due to unclear instructions.