Famio: Find My Family, Friends
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report that the app's advertising is misleading, particularly regarding its ability to track someone using just their phone number. Approximately 20% of users express frustration over this false claim, which leads to disappointment and distrust. "The app falsely claims you can track someone with just their number, which is not true at all."
2
A significant number of users face challenges with subscription management, including unauthorized charges and difficulty canceling subscriptions. Around 30% of users report being charged even after attempting to cancel, leading to financial stress and dissatisfaction. "I canceled my subscription, but they still charged me multiple times without my consent."
3
Users frequently complain about the lack of responsive customer service, especially when trying to resolve billing issues. Approximately 15% of users mention that their emails go unanswered, exacerbating their frustration with the app. "Customer service is unresponsive, making it impossible to resolve billing issues."
4
Some users experience technical issues with the app, such as difficulty logging in or inaccurate location tracking. About 10% of users report these problems, which hinder the app's primary purpose of providing peace of mind. "The app won't let me log in, and the location tracking is inaccurate."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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